Branch Manager - Hamtramck, United States - Rhlig Penske Logistics GmbH

Rhlig Penske Logistics GmbH Hamtramck, United States

3 weeks ago

Description

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Branch Manager

Position: Branch Manager

Locations: Elk Grove Village, Il.; Detroit, MI; Los Angeles, CA; Atlanta, GA

Subsidiary: Rhlig USA, LLC

Country: United States

Start: asap

**Responsibilities**

Full responsibility for and provide leadership in achieving the stated goals of the Imports and Exports, and Air and Ocean departments as well as ensure a smooth running of the branch in accordance with the company policies and procedures. Full P/L, budget and target responsibility for the branch.

**Operational Functions**

Coordinate the operations for both Imports & Exports departments, monitoring work flows and management of resources to ensure and verify timely and accurate operational processes

Ensure speedy delivery of cargo to customers

Compliance with all regulations of USA Customs/IATA/TSA and other governing bodies

Assists Human Resources in the hiring and termination of employees

**Functional and Accounting Outcomes**

Set goals and objectives for the branch in accordance with company guidelines and key performance areas/indicators; number of jobs, revenue and cost per job, expenses & revenue ratio

Full P/L responsibility, set Budget and target and present to Management

Collaborate with Sales to integrate operations and sales budgets

Develop a business plan in conjunction with his/her key staff, to achieve the stated company outcomes

Use established indicators and tools (e.g. daily invoicing and job numbers, financial reports etc.) appropriately

Ensure all accounting matters are finalized to maximize revenue and all accounting functions in the branch are dealt with in a timely manner

**Client, Supply Management, and Business Development**

Management of allocated customers using established tools (e.g. client activity reports) in order to achieve and exceed targets.

Negotiation of contracts with customers, suppliers and overseas agents.

Deployment of information of all contracts with customers and suppliers to all parties.

Prospect new business and Sales Development.

Resolve discrepancies, while keeping record of discrepancies via the Innovations and Incidents Management (IIM) to ensure compliance

**People Management**

Lead, motivate, and manage operations and sales teams

Retain adequate staffing levels

Conduct annual performance reviews July and January; Establish targets and objectives

Monitor staff performance - work with HR on employee relations and training issues

Uses discretion and judgment to make decisions on job status and succession planning recommendations to Human Resources

**Skills required**

Demonstartes good interdepartmental relationships and liaises with suppliers and overseas agents

Makes customers and their needs a primary function of their actions and decisions to ensure our brand name and reputation continue to flourish

Demonstrates the ability to employ a range of different techniques to lead, coach and develop staff

Links employee development to individual organization objectives

Shows initiative when handling problems - ensures customer complaints are resolved in a timely and appropriate manner, and implements measures to eradicate identified weaknesses in order to refine and improve processes to internal and external customers

Sets goals and objectives for specified departments in accordance with company guidelines in key performance areas by using agreed key performance indicators (number of jobs, amount of revenue, revenue cost per job, expenses/revenue ratio)

Ensures the branch achieves financial and quality objectives

High school graduate, some college preferred

Knowledge of related computer applications: EDI/Cargowise, CRM

Familiarity with all freight forwarding procedures and financials: TSA, CBP, IATA, FMC, BIS

Business unit & Cost center supervision experience: : P&L, Debtors, AR/AP

Essentially six plus years of industry related experience required

Demonstrated Leadership and People Management skills

Proven sales ability

Highly motivated and results driven

Outstanding people skills; customer driven, business savvy

Able to handle complex problems, knows how to multitask

Play a vital role in this process. Flat hierarchies, a pleasant and friendly work environment, considerable opportunities for personal development and long-term career planning provide the basis for your success.

If you are interested in this position, please send your resume and motivation letter to:

**Application**

Mrs. Kim Keck

Human Resources Manager

Rohlig USA, LLC | 1601 Estes Avenue | Elk Grove Village IL

United States

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