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Market Research Analyst - Charleston, United States - Taylor Corporation
Description
Let Us Power Your PotentialTaylor Corporation is
a dynamic, diversified company
with big
plans for the future
and
your career
. We power our employees' potential and strive to create opportunity and security for every member of the team. If
you're
ready for something bigger
more challenge
, more variety, more pathways for professional growth
we should talk.
W
e're
passionate about our
work, we believe there is always a better way, and
we're
looking for people like you.
Ready to
reach your potential
It's
time to look at Taylor.
Your Opportunity:
Taylor Corporation is looking for a Market Research Analyst to join their Market Research & Customer Insights team
Your Responsibilities:
Conduct customer interviews, create and execute surveys, and partner with internal stakeholders to gather data
Manage and organize customer and research data, ensuring accuracy, confidentiality, and data integrity
Perform data cleaning and validation processes to ensure high-quality data
Analyze data using statistical techniques and software to identify trends, patterns, and correlations
Nurture customer relationships and secure testimonials and references to gather customer success stories, feedback, and data to enhance advocacy initiatives
Proactively provide recommendations and contribute to the expansion of the Market Intelligence function
Build strong relationships with all Taylor Business Units to fulfill research requests and sales support
Additional duties as assigned
You Must Have:
B.A. or B.S. in Business, Marketing, Communications, or related field
Excellent analytical skills and the ability to analyze complex data and trends
Advanced Excel skills - proficiency in Excel/Sheets and PowerPoint/Slides required
Passion for calling, speaking, and learning from customers.
Ability to take customer interviews and translate responses into meaningful and actionable tasks
Strong and effective presentation skills - both in how data is presented and how it is delivered
Professional demeanor and ability to discreetly handle confidential and time-sensitive information
Strong project management skills and a love for cross-functional collaboration
We Would Prefer:
Experience conducting customer interviews and surveys
Experience with Salesforce or other CRM system
About Taylor Corporation
One of the largest graphics communications firms in North America, Taylor's family of companies provide a diverse set of products, services, and technologies addressing the toughest communication challenges.
For nearly 50 years, Taylor has been a premier provider of powerful and innovative products, services, and expertise for individuals, businesses, and distributors large and small.
Our 10,000+ employees spanning 26 states and seven countries work diligently to create the interactive, printing, and marketing solutions that have helped build some of the world's more recognizable brands.
Everything we do begins with identifying the unique priorities and needs of our customers and creating one-of-a-kind solutions.We offer a comprehensive benefit package including several health plans to choose from, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay.
The Employer retains the right to change or assign other duties to this position.Taylor Corporation is an equal opportunity employer.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.#J-18808-Ljbffr
