Manager, Service Desk - Fort Washington, PA

This role will own the end-to-end redesign modernization and operational maturity of the company's Service Desk and end-user computing experience. · 10+ years of experience in End-User Computing Modern Workplace and/or Service Desk leadership roles. · 7+ years leading or contribu ...

Joining Finance of America now means stepping into a period of momentum and growth with teams actively shaping what comes next and opportunities to make an impact and grow your career. · Minimum of 4 years of experience in a help desk or IT support environment including at least ...

Joining Finance of America means stepping into a period of momentum and growth, with teams actively shaping what comes next and opportunities to make an impact and grow your career. · ...

We are seeking an experienced Service Desk Transformation Lead to own the end-to-end redesign modernization and operational maturity of our client s Service Desk and end-user computing experience. · Lead and mentor two Service Desk technicians establishing clear roles workflows e ...

We need this position to solve IT problems in a timely manner and document known issues and solutions. This is an over-the-phone technical support position that includes supporting desktop applications and programs. · 6 months of related experience · A combination of experience a ...

We are seeking a · Service Desk / Level 1 Support Analyst · to act as the · single point of contact (SPOC) · for end-user support. · Mandatory: · For L1 Call Support, candidates must be available from 7:00 AM ET onwards. ...

Lensa partners with DirectEmployers to promote this job for TWO95 International. · Provide Level-1 and Level-2 remote support for desktops, laptops, printers, servers other computer related devices. · ...

+Provide Level-1 and Level-2 remote support for desktops, laptops, printers, servers other computer related devices. · +Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents. · Troubleshoot and resolve system hardware and software problem ...

We keep businesses nationwide running smoothly with comprehensive IT support. · ...

This role will own the end-to-end redesign, modernization, and operational maturity of the company's Service Desk and end-user computing experience. · ...

Our client is looking for a Service Desk Transformation Lead to lead the end-to-end redesign of their service desk and modernize the user experience. · This role will oversee 2-3 technicians and redefine processes tooling metrics and user engagement. · Lead and mentor two Service ...

The Office of Conference Services employs Service Desk Assistants to work with operations and reservations functions for conference groups using Villanova's facilities. · ...

The Service Desk Specialist - Onsite role provides Tier 1 support to clients, · addressing and resolving desktop hardware, software, and peripheral issues while maintaining recurring onsite commitments to designated client(s). ...

The Philadelphia Gas Works (PGW) is the largest municipally owned gas utility in the nation, supplying gas service in the City of Philadelphia to over 500,000 customers.  From its humble beginnings in 1836, PGW has grown into the large, modern facility that exists today. · Operat ...

The IT Service Desk Manager is responsible for leading and managing the day-to-day operations of the IT Service Desk to ensure timely technical support. · Bachelor's degree in Information Technology or Computer Science. · 3–5 years of Service Desk/Help Desk experience in Informat ...

The Service Desk Tech acts as the foundation for Meriplex's Technical Assistance Center (TAC) and reports to a TAC Manager. · ...

Provide the Service Desk as a single point of contact (SPOC) for providing end-to-end ownership User Calls Incidents and management of all Service Requests in the ITSM System. · ...

The Service Desk Tech acts as the foundation for Meriplex's Technical Assistance Center (TAC) and reports to a TAC Manager. This role works within the TAC's ticketing system to resolve Level 1 end user issues. · The person in this position is responsible for an array of end-user ...

The Service Desk Analyst will provide end-to-end ownership of user calls and incidents in the ITSM System (ServiceNow), supporting Windows 11 upgrade calls and providing communication with stakeholders during incident response. · Provide request fulfillment for Service Requests a ...

The Service Desk Support Tech will provide first and second-line technical support to internal and external staff. · ...