Customer Service Representative - Deming, United States - R1

R1 Deming, United States

4 weeks ago

Description

Location: Quorum Mimbres Memorial Hospital
Shift: Mon-Fri 8am-5pm

As our Customer Service Representative, you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.

To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career.

At R1 RCM, we deliver innovative solutions by bringing together the best people and technologies that enable providers to simplify the healthcare experience. Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our 22,000+ global associates are given valuable opportunities to contribute, innovate, and create meaningful work that makes an impact in the communities we serve around the world. Interested? Learn more, visit:

Here's what you can expect working in Patient Registration (Customer Service):

Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care.
Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time.
Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job.
A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.

Requirement:

High School Diploma or GED
Excellent customer service experience

At R1, we are committed to promoting diversity, equity, and inclusion. We are proud to be an equal opportunity employer. We do not discriminate based on age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status regarding public assistance, veteran status or any other characteristic protected by federal, state, or local law. We are committed to providing a workplace free of harassment.

If you need assistance or an accommodation to complete any part of the job application process, please contact us at or for assistance.

For this US-based position, the base pay range is $ $15.96 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.

R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at for assistance.

CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent

To learn more, visit:

Visit us on Facebook

customer service representative

1 day ago

Family Dollar Deming, United States

Family Dollar - HIGHWAY 11 S [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash reg ...
Customer Service Representative

3 weeks ago

R1 RCM Deming, United States

Location: Quorum Mimbres Memorial Hospital · Shift: Full-time Mon-Fri 8am-5pm · As our Customer Service Representative, you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registrat ...
Wireless Sales Pro

2 weeks ago

Acosta Deming, United States

Wireless Sales Pro · General Information · Company: PRE-US · Location: DEMING, New Mexico, 88030 · Ref #: 20097 · Function: Brand Advocacy & Sales · Employment Duration: Part-time · Description and Requirements · Premium Retail Services operates wireless locations in more than ...
Public Services Assistant-Deming Library

2 weeks ago

Whatcom County Library System Deming, United States

The Whatcom County Library System (WCLS) is accepting applications for a part-time Public Services Assistant (PSA) position at the Deming Library . Ability to work at other WCLS branch locations may be required to sub for other branch staff. · This posting will close at midnight ...
Public Services Assistant-Deming Library

2 weeks ago

Whatcom County Library System Deming, United States

The Whatcom County Library System (WCLS) is accepting applications for a part-time Public Services Assistant (PSA) position at the Deming Library . Ability to work at other WCLS branch locations may be required to sub for other branch staff. · This posting will close at midnight ...
Wireless Sales Pro

2 weeks ago

Acosta Deming, United States

Wireless Sales Pro · General Information · Company: PRE-US · Location: DEMING, New Mexico, 88030 · Ref #: 18766 · Function: Brand Advocacy & Sales · Employment Duration: Part-time · Description and Requirements · Premium Retail Services operates wireless locations in more than ...
Cashier

4 weeks ago

Foxworth-Galbraith Lumber Company, Inc. Deming, United States

** Cashier** · **Job Category****:** Customer Service **Requisition Number****:** CASHI03297 Showing 1 location **Job Details** · **Description** · OBJECTIVE · Receive cash or credit payment from Customers for merchandise or services purchased from Store or Yard. Provide cust ...
24-25 SY Health Assistant

3 weeks ago

Deming Public Schools Deming, United States

24-25 SY · Title: Health Assistant · Report To: District Health Services Director · Salary: Grade 22 / Step 1 · Calendar: 193 Days · Job Summary: · Maintain clean orderly health room; maintain inventory of health room supplies; mass · vision and hearing screening of students a ...
Home Care Service Coordinator

2 weeks ago

ambercare Deming, United States

To apply via text, text 5702 to · Position Summary: This position is responsible for coordinating administrative, business and other operational activities in the agencies such as HR, payroll, A/P, scheduling and resolving client issues in conjunction with the Agency Director. · ...
24-25 SY 4YO Special Educational Assistant

2 weeks ago

Deming Public Schools Deming, United States

BEGINNING DATE: 24-25 School Year · SALARY: $17.90 grade 14e step 1 · QUALIFICATIONS: · Applicant must be highly qualified which requires one of the following to be eligible for the position:AA Degree or · 48 specific college hours or · Paraprofessional test (which will be schedu ...
Starbucks Cashier II

2 weeks ago

TravelCenters of America Deming, United States

There's never been a better time to join TravelCenters of America For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. · Driven by a passio ...
Service Coordinator

2 weeks ago

Ambercare Deming, United States

Job Description · Job Description>> We offer our team the best << · Medical, Dental and Vision Benefits · Continued Education · PTO Plan · Retirement Planning · Life Insurance · Employee discounts · Position Summary: This position is responsible for coordinating administrative, b ...
Home Care Service Coordinator

2 weeks ago

Ambercare Deming, United States

Job Description · Job DescriptionTo apply via text, text 5702 to · Position Summary: This position is responsible for coordinating administrative, business and other operational activities in the agencies such as HR, payroll, A/P, scheduling and resolving client issues in conjun ...
New Service Delivery Distribution Engineer

3 weeks ago

PNM Resources Deming, United States

JOB DESCRIPTION · Engineer Electric Distribution (I-IV) · Posting Deadline: This position is posted until filled. · Department: Distribution Engineering / New Service Delivery · Personnel in this job title may be covered by NERC CIP cyber security standards. If the position is ...
Wind Turbine Technician III

2 weeks ago

Vestas Deming, United States

Vestas · Wind Turbine Technician III · Full-time · Las Cruces, NM (Macho Springs Site) · Offering $2,500 Sign On Bonus - Details below · At Vestas, we're not just offering you a job, but an opportunity to elevate your career. If you're equipped with Basic Safety Training (BST), B ...
New Service Delivery Distribution Engineer

2 weeks ago

PNM Resources Deming, United States

JOB DESCRIPTIONEngineer Electric Distribution (I-IV)Posting Deadline: This position is posted until filled.Department: Distribution Engineering / New Service DeliveryPersonnel in this job title may be covered by NERC CIP cyber security standards. If the position is covered, prior ...
Wind Turbine Technician II

2 weeks ago

Vestas Deming, United States

Vestas · Wind Turbine Technician II · Full-time · Las Cruces, NM (Macho Springs Site) · Macho Springs is in a unique geographical location with High Desert topography and 11,000' mountain peaks all within 30 min of the site. If you like the outdoors, this site has a lot to offer ...
New Service Delivery Distribution Engineer

1 week ago

PNM Resources Deming, United States

JOB DESCRIPTION · Engineer Electric Distribution (I-IV) · Posting Deadline: This position is posted until filled. · Department: Distribution Engineering / New Service Delivery · Personnel in this job title may be covered by NERC CIP cyber security standards. If the position is ...
New Service Delivery Electrical Engineer III IV

1 week ago

PNM Resources Deming, United States

POSTING DEADLINE · Posted until filled · DEPARTMENT · Department: Distribution Engineering - Southern · PREFERENCES · Position is responsible for engineering design of PNM's new service delivery projects in residential/commercial/subdivisions for the greater Deming, NM area ...
Chief Financial Officer

6 hours ago

Quorum Health Deming, United States

Chief Financial Officer (CFO) · Mimbres Memorial Hospital - Deming, New Mexico · At Mimbres Memorial Hospital and Nursing Home located in beautiful Deming, New Mexico, we take caring for people very personally. In fact, our goal is to treat every person who turns to us for care l ...