Business Analyst, IT Performance Management - Santa Ana, United States - First American Financial Corporation
Description
Who We Are:
What We Do:
Required - Hybrid (Local to Southern California)
HOW YOU'LL CONTRIBUTE
- Defines business process requirements, research alternatives, prepares presentations, drives solutions, gains consensus, tests to confirm, and implements solutions for a specific business need.
- Analyzes and gathers requirements from stakeholders to develop and implement solutions and provide alternative solutions.
- Provides informal training as part of implementation process. May provide formal training and support directly to stakeholders.
- Working with stakeholders and SMEs, creates documentation of business processes, training procedures, and standard operating procedures.
- Generate and create reports; research and analyze data and report trends to management/ business partners.
- Build dashboards such as PowerBI and manage organization tools such as Microsoft Viva Goals.
HOW YOU'LL CONTRIBUTE
- Defines business process requirements, research alternatives, prepares presentations, drives solutions, gains consensus, tests to confirm, and implements solutions for a specific business need.
- Analyzes and gathers requirements from stakeholders to develop and implement solutions and provide alternative solutions.
- Provides informal training as part of implementation process. May provide formal training and support directly to stakeholders.
- Working with stakeholders and SMEs, creates documentation of business processes, training procedures, and standard operating procedures.
- Generate and create reports; research and analyze data and report trends to management/ business partners.
- Build dashboards such as PowerBI and manage organization tools such as Microsoft Viva Goals.
WHAT YOU'LL BRING
Required Education, Experience, Certification/Licensure
- 2+ years of work experience, preferably in project management, technology, finance, and data analytics.
- Minimum Bachelor's degree from an accredited college or university in Information Technology, Computer Science, Engineering, Business Administration, or related discipline.
Knowledge, SKILLS, and Abilities (KSAs)**- Analytical skills to determine performance trends and providing observations of problems and recommend creative and effective solutions
- Ability to analyze a situation, interview, formulate questions, and probe for deeper knowledge/ understanding
- Data management skills
- Basic knowledge of general business, technology delivery, operations environment and general cost benefit awareness
- Good written and oral communication skills
- Presentation skills
- Standard MS skill sets
Pay Range:
$62,568 - $104,280 Annually
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting.
Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location
.
What We Offer:
By choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
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