- Apply strong analytical reasoning to understand end user's requirements and transforms them into operational application, particularly with respect to performance management data.
- Acquire deep knowledge of working systems and bring efficient and effective changes for better performance across program.
- Extract, analyze, and report data to support program activity and assist in management decision making.
- Audit, evaluate, track, and report performance activity for Performance Management and contract compliance purposes (e.g., alignment with the program's servicelevel agreements).
- Work closely with operations staff to define requirements, test criteria and identify success factors.
- Train new hire classes on performance metrics and expectations for performance.
- Identify performance coaching needs and work with performance coach and/or deliver coaching, as necessary.
- Requires advanced knowledge of Microsoft Office Products (Excel, Work, Visio, Access).
- Bachelor's degree with 3+ years of experience.
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Business Analyst - Indianapolis, United States - Demo - Maximus
Description
The Business Analysis team translates the data we generate and the systems we use into meaningful continuous process improvement and policy recommendations.
Business Analysts will document systems and process requirements, facilitate the change management process, liaise between client and internal technical resources, and analyze data in their day to day activities.
Job SummaryEducation and Experience Requirements
Essential Duties and Responsibilities:
Minimum Requirements:
MAXIMUS Introduction
Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs.
Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs.
With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom.
For more information, visitAs a large employer and Federal contractor, Maximus is subject to various vaccine mandates across our lines of business. Maximus is committed to complying with any applicable vaccine mandates. The specific vaccine requirements for this position will be outlined throughout the selection process.
Individuals who believe they may qualify for a medical or religious accommodation will have the opportunity to apply for an accommodation following an offer of employment.
EEO Statement:
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.
We're proud of our connections to organizations dedicated to serving veterans and their families.If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you.
A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer.Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.