- Provide exceptional service to our guests.
- Maintain cleanliness of all service areas and public area on pool deck.
- Effectively communicate with team members of any special events, promotion, or beach activities.
- Effectively lead and coach team on standard steps of service.
- Maintain and inspect all equipment and contact necessary department for needed attention.
- Report safety concerns, equipment deficiencies, handicap chair functions.
- Assist in cash handling procedures including cash draw issuing and returning.
- Attending all staff meetings.
- Assist with inventories of all consumable and non-consumable product each month.
- Maintains a safe environment for hotel guest and employees around the pool deck
- Provide direction and assist with the set up and opening of the Sky Bar Night Club.
- Monitor pool and area lighting and music levels.
- Ensure all tiled surfaces in the elevator lobby remain dry.
- Prepare pass-down report for next shift manager with necessary guest or operations.
- Provide supervision and assist in the timely and accurate completion of tasks.
- Ensure stock rotation is applied when storing deliveries and that the correct storage method is applied to each product.
- Stock levels should be monitored throughout your shift and replenished as required.
- Assist with training and coaching of new associates.
- Report back to the managers on any areas where refresher training may be needed.
- Conduct Pre-shift before every shift with information needed to keep team informed.
- Ensure high standards of health and safety are always maintained.
- Complete required cleaning tasks in accordance with the Bars daily and weekly tasks sheet, ensuring the work has been completed to a high standard.
- Ensure all cleaning products and any other substance that could cause a health risk is used according to the data sheet.
- Must be at least 21 years of age.
- High school diploma or GED certification required.
- Experience in a restaurant, bar, club, or pool deck operator is preferred.
- Knowledge and understanding of ABC laws.
- Hotel experience preferred.
- Cash handling knowledge required.
- Excellent English verbal and written communication skills.
- Previous experience in a similar role preferred.
- Strong communication and organizational skills.
- Attention to detail and a passion for delivering exceptional service.
- Flexibility to work evenings, weekends, and holidays required.
- Customer Service
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Sky Bar Supervisor @ Hilton Virginia Beach - Virginia Beach, VA, United States - Hilton Virginia Beach Oceanfront
Description
Job Title:Sky Bar Supervisor
Hotel:Hilton Virginia Beach Oceanfront
Location:3001 Atlantic Ave. Virginia Beach, VA 23451
Company:Shamin Hotels
Who are we looking for?
Are you someone who values teamwork, takes ownership of your role, and is passionate about serving our guests with warmth and hospitality? Shamin Hotels invites you to join our team Whether you're greeting guests with a friendly smile, assisting them with their needs, or going the extra mile to ensure their stay is nothing short of perfect, your dedication to service excellence will shine through in everything you do. We are seeking candidates with a wide variety of knowledge, skills, and experiences to contribute to our continued success. Whether you're a seasoned professional or just starting your career, we have opportunities for you to grow and excel with us
Position Overview:
The main purpose of the Sky Bar Supervisor is to ensure our guest receives the highest quality of services. To assist the operational running of the Sky Bar and Pool Deck and ensure that staff are fulfilling their duties to the best of their ability.
Apply Here
Organizational Structure:
Department:Food and Beverage
Status:Full-Time/Seasonal, Non-Exempt
Reports To:Skybar Manager
Supervision: Skybar and Pool Associates
Pay Structure:Hourly, Paid Bi-weekly.
Essential Job Functions:
Qualifications:
Why Should You Work for Shamin Hotels?
Amazing Benefits In addition to competitive pay, gym membership discounts, Shamin Perk discounts on tickets, rental cars and attractions, footwear discounts, employee discounts at our branded hotels and more
Endless Opportunities With over 70 hotels in our portfolio and plans for further expansion, there are endless opportunities for growth and advancement at Shamin Hotels. Whether you're interested in front-line operations, corporate management, or hotel development, we have opportunities for you to shine.
Advancement We're proud of our track record of promotion from within. At Shamin Hotels, we're committed to nurturing talent and providing opportunities for our employees to thrive. Join us and be part of a company where your potential is limited only by your ambition. We look forward to welcoming you to the Shamin Hotels family
About Us:
In a story of entrepreneurial spirit and partnership, P.C. Amin and his brother-in-law B.N. Shah embarked on a remarkable venture in 1978. They seized an opportunity, purchasing a bankrupt hotel in Lumberton, North Carolina. United by their vision and commitment to excellence, they merged their names, Shah and Amin, to create Shamin Hotels. Today, Shamin Hotels stands as a testament to their legacy, having grown into the largest hotel owner and operator in Virginia, with over 70 hotels spanning multiple states.
Shamin Hotels is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest, but only those selected for an interview will be contacted.
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