- Management of branch operations and personnel
- Assist with equipment demonstrations and technical support
- Sales and marketing initiatives, market share, and customer retention
- Establishes high safety standards for audits, training, and compliance with State, Federal, OSHA, and DOT regulations, drug and alcohol testing, and the safe equipment maintenance program within the branch
- Recruit, train, development, and retention of qualified Communicates job expectations and fosters a climate conducive to optimizing performance and outcomes
- Collaborate with Regional Sales Manager, and Division Sales Manager as available, to facilitate sales training as needed, promote a thorough understanding of market conditions including current customers, potential customers, and competitors for assigned territory, and design and implement sales strategies to achieve revenue goals
- Competitive pricing with existing market conditions, product quantities available, and product quality to provide customers with an affordable, yet competitively priced product
- Plans, directs, and coordinates all rental equipment operations within the branch supervised
- Fosters a customer-focused approach to sales and service
- Reviews product offering and optimizes profitable market share growth and financial performance
- Ensures accurate financial reporting and budget preparation
- Driven and results oriented; business development and KPIs to meet corporate targets
- Performs other duties as assigned
- Strong technical aptitude and understanding of construction equipment and rental industry
- Knowledge of principles and methods for showing, promoting, and selling products or This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
- Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data
- Knowledge of machines and tools, including their designs, uses, repair, and maintenance
- Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Exceptional attention to detail
- Coaching/mentoring experience with branch personnel
- Excellent oral and written communication skills
- First-class presentation skills before both small and large groups
- Exceptional organizational, time management, and multi-tasking skills
- Ability to work with all levels of personnel within the organization and customer operations
- The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
- Ability to understand the implications of new information for both current and future problem-solving and decision-making
- Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication, and division quickly and accurately
- Ability to interpret extensive technical instructions in mathematical or diagram form and understand several abstract variables
- Ability to work independently and within a team in a fast-paced, high volume environment with emphasis on accuracy and timeliness
- Ability to read, analyze, and interpret professional journals, technical procedures, or governmental regulations
- Ability to listen to and understand information and ideas presented through spoken words and sentences
- Bachelor's degree in Business Management, Administration, or Construction Management preferred
- Five or more years of experience in business management and/or operational management with increasingly progressive job scope and responsibilities
- Three to five years of retail or store management experience
- Proficiency in MS Office, with an emphasis in Excel and Outlook, and the use of computer applications
- Valid driver's license
- This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office machinery, file cabinets,
- This role frequently communicates with others, must be able to exchange accurate information in these situations
- This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
- Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue
- Frequently moves materials or equipment weighing up to 50 pounds
- Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina
- Ascend/descend with gradual or continuous progress by oneself, using both hands and feet and climb up and down ladder
- Be able to safely maneuver and work underneath equipment
- Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work
- Safety training requ
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Description
The Branch Manager directs all activities of a single store location and is responsible for P & L.In coordination with the Division Manager, establishes sales and profitability goals, manages proper fleet levels, is responsible for the effective leadership of branch employees, and drives a safety-first culture.
Plans and establishes systems to control expenses at the branch location. Ensures high operations excellence standards, through equipment availability and reliability to customers 24/7 that supports customer service.Essential Functions:
Knowledge, Skills, and Abilities:
Education and Experience:
Supervisory Responsibilities:
This position directs and manages the Rental Services Inside Sales staff, Yard staff and if applicable other Rental Services Management (e.g. Parts, Service, & Transportation management team).
Responsibilities include, but are not limited to interviewing, hiring, and training employees; planning, assigning, and directing work; coaching and development; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Travel:
Up to 30% travel
Physical Requirements:
