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    Tax Manager - Chicago, United States - Motion Recruitment

    Motion Recruitment
    Motion Recruitment Chicago, United States

    2 weeks ago

    Motion Recruitment background
    Description
    Our client, a a leading cloud-based human capital technology and services provider is looking for a Tax Filing Senior Manager to come join their team

    Oversee and manage the client delivery of tax filing, directly and indirectly, through team colleagues and managers. This role is a member of senior leadership ensuring excellence in delivery across the entire Tax Filing organization. Responsible for developing managers in people development, management, and tax filing expertise.

    As Tax Filing Senior Manager duties include, but are not limited to, the following:
    Responsible for overall client delivery and satisfaction in Tax Filing
    Point of contact and responsibility to support resolving client escalations with a sense of urgency and accuracy
    Development, review, and communication of RCA (Root Cause Analysis) completion and help downstream improvement efforts
    Monitor and audit various tasks to identify trends and process improvement opportunities.
    Identify and lead process improvement efforts in tax filing processes.
    Ensure proper TFSS (Tax Filing Shared Services) representation and facilitation of client meetings. (Providing timely, accurate updates and education regarding tax filing processes and point of views)
    Support and provide timely research on compliance and regulatory issues.
    Ensure and support compilation, reporting, and analyzing of metrics. Use metrics to drive improvements and close process gaps
    Resolves/pushes open items to resolution to align with Tax Filing point of view
    Liaison with Client and Payroll Client teams to resolve items related to tax filing
    Educate clients and provide subject matter expertise for payroll tax filing
    Mentor and develop managers and colleagues, also managing performance and accountability
    Manage Tax Filing suppliers, as appropriate, to support accurate and timely delivery

    Education and Experience
    Minimum of 7 years' experience in payroll tax filing and/or related field required.
    Advanced understanding of payroll tax/payroll tax filing and/or related subject matter desired
    Advanced understanding of payroll tax filing regulatory and legislative guidelines desired
    Demonstrated strong verbal & written communication skills required
    3+ years client interaction and management required
    5+ years people management experience required
    Preferred experience leading managers and/or team leads
    Strong computer skills with current technical knowledge required
    Payroll tax software experience required
    Master Tax experience desired
    ADP Smart Compliance experience desired
    Medium level project management and process improvement experience highly desired

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