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    VoIP Engineer - Cleveland, United States - Riverside Recruiting

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    Description

    I'm a recruiter (headhunter). This service is free to you (the candidate). One of the companies that I recruit for is looking for a:

    VoIP Engineer

    Direct-hire, full-time employment

    Cleveland, Ohio area - hybrid remote

    Summary

    The VoIP Engineer will provide design, installation, and management services to ensure all technology and telecom systems are maintained and operational. We are seeking a passionate system administration engineer who can work across multiple voice and video platforms.

    Responsibilities


    • Work closely with leadership to ensure solutions meet the necessary business requirements


    • Deploy and support telephony / network software and hardware across multiple locations


    • Account creation, termination, management of user access, and support for all VoIP environments (e.g., RingCentral)


    • Implement and support logging, alerting, and monitoring tools to check and ensure platform uptime and performance


    • Build strategic relationships with internal counterparts and external vendors, holding them accountable for delivery

    Required


    • Identity Access Management best practices


    • Ability to analyze and optimize existing processes


    • Ability to pass federal and state criminal background checks (FBI / BCI)

    Bonus


    RingCentral


    • Porting phone numbers between carriers


    • Polycom group paging, multi-location support

    Sean Zetts

    Riverside Recruiting

    Sr. Recruiter & President


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