Overnight Hotel Manager - Austin - Proper Hospitality

    Proper Hospitality
    Proper Hospitality Austin

    1 day ago

    Description

    Austin Proper features inspired interiors by acclaimed designer Kelly Wearstler and is guided by culinary creativity of Austin tastemaker MML Hospitality. Essentials include 238 rooms and suites, 99 branded residences, four unique settings for dining and drink, focus on wellness with dedicated spa and fitness center, and variety of atmospheric event spaces. And it wouldn't be Proper without a 5th floor pool deck offering small-batch tequilas and sunset views.

    Position Overview

    The Overnight Hotel Manager is the most senior leader on property during overnight hours, serving as hotel's primary decision maker point of accountability. This role carries full operational oversight hotel while also ensuring accurate completion all nightly audit financial reconciliation processes.

    This leader safeguards guest experience addresses resolves escalated concerns supports overnight colleagues ensures seamless communication morning leadership team. The role requires sound judgment strong operational awareness confidence act independently fast paced environment precision composure service driven mindset are essential this position sets tone hotel its most autonomous hours.

    • Serve Manager Duty overnight full authority across all departments including Front Office Housekeeping Engineering Security Valet
    • Oversee operational flow staffing alignment service delivery ensure standards upheld property wide


    • Act primary escalation point complex guest situations operational disruptions colleague concerns Make real time decisions protect guest satisfaction financial performance brand integrity


    ">Key Responsibilities"



    Hotel Wide Operational Leadership


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