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Front Desk/Valet Supervisor
1 week ago
Aimbridge Hospitality Lincoln, United StatesJob Summary · The Front Desk/Valet Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing r ...
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Front Desk/Valet Supervisor
1 week ago
Aimbridge Hospitality Lincoln, United StatesJob Summary · The Front Desk/Valet Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing ...
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Front Desk/Valet Supervisor
2 weeks ago
Aimbridge Hospitality Lincoln, United StatesJob Summary · The Front Desk/Valet Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing ...
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Front Desk Agent/Valet
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Aimbridge Hospitality Lincoln, United StatesThe objective of the Valet Attendant/ Front Desk Agent is to ensure the safety of all guest vehicles at all times to provide/perform superior guest service (internal and external) by knowing the front desk procedures and ensuring the efficient delive Front Desk, Valet, Agent, Val ...
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Front Desk Agent/Valet
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Aimbridge Hospitality Lincoln, United StatesThe objective of the Valet Attendant/Front Desk Agent is to ensure the safety of all guest vehicles at all times to provide/perform superior guest service (internal and external) by knowing the front desk procedures and ensuring the efficient delivery of guest vehicles. Attendant ...
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Front Desk Agent/Valet
1 week ago
The Scarlet Hotel Lincoln, United StatesJob Summary · The objective of the Valet Attendant/Front Desk Agent is to ensure the safety of all guest vehicles at all times to provide/perform superior guest service (internal and external) by knowing the front desk procedures and ensuring the efficient delivery of guest vehi ...
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Front Desk Agent/Valet
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The Scarlet Hotel Lincoln, United States Part timeJob Summary: · The objective of the Valet Attendant/Front Desk Agent is to ensure the safety of all guest vehicles at all times to provide/perform superior guest service (internal and external) by knowing the front desk procedures and ensuring the efficient delivery of guest veh ...
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Front Desk Agent/Valet
15 hours ago
The Scarlet Hotel Lincoln, United StatesJob Summary · The objective of the Valet Attendant/Front Desk Agent is to ensure the safety of all guest vehicles at all times to provide/perform superior guest service (internal and external) by knowing the front desk procedures and ensuring the efficient delivery of guest vehi ...
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Front Desk Agent/Valet
1 week ago
Aimbridge Hospitality Lincoln, United StatesJob Summary · The objective of the Valet Attendant/Front Desk Agent is to ensure the safety of all guest vehicles at all times to provide/perform superior guest service (internal and external) by knowing the front desk procedures and ensuring the efficient delivery of guest vehi ...
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Front Desk Agent/Valet
2 weeks ago
Aimbridge Hospitality Lincoln, United StatesJob Summary · The objective of the Valet Attendant/Front Desk Agent is to ensure the safety of all guest vehicles at all times to provide/perform superior guest service (internal and external) by knowing the front desk procedures and ensuring the efficient delivery of guest vehi ...
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Front Desk Agent/Valet
1 week ago
Aimbridge Hospitality Lincoln, United StatesJob Summary · The objective of the Valet Attendant/Front Desk Agent is to ensure the safety of all guest vehicles at all times to provide/perform superior guest service (internal and external) by knowing the front desk procedures and ensuring the efficient delivery of guest vehic ...
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Front Desk Agent/Valet
1 week ago
Aimbridge Hospitality Lincoln, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...
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Front Desk Agent/Valet
1 week ago
Aimbridge Hospitality Lincoln, United StatesFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations ho ...
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Front Desk Agent/Valet Part Time
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Front Desk Agent/Valet Part Time
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Aimbridge Hospitality Lincoln, United States Part timeAimbridge Hospitality - The Scarlet Hotel [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and ...
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Front Desk Supervisor: FULL TIME
1 week ago
Holiday Inn Lincoln Southwest Lincoln, United States Full timeIntroduction: · We are seeking a reliable and experienced Shift Supervisor to join our team and oversee the daily operation of our hotel. The Shift Superviosr will be responsible for managing and leading a team of employees, ensuring that all tasks are completed efficiently and ...
Front Desk/Valet Supervisor - Lincoln, United States - Aimbridge Hospitality
Description
Job Summary
The Front Desk/Valet Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay.
Responsibilities
QUALIFICATIONS:
At least 2 to 3 years of progressive experience in a hotel or a related field required. High School diploma or equivalent required.
College course work in related field helpful.
Previous supervisory responsibility preferred.
Must have a valid driver's license for the applicable state.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must be able to work well in stressful high pressure situations including ability to handle guest objections and disputes to satisfactory results.
Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity.
Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.
Must be able to work with and understand financial information and data and basic arithmetic functions.
RESPONSIBILITIES:
Approach all encounters with guests and associates in a friendly service oriented manner.
Assist Front Office Manager with scheduling and managing the valet department.
Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
Maintain a friendly and warm demeanor at all times.
Set the standard for guest relations at the Front Desk.
Obtain all necessary information when taking room reservations.
Monitor all V.I.P. and special guest requests.
Review Front Office log and Trace File daily.
Fully comprehend and execute all relevant phases of the front desk computer system.
Ensure logging and delivery of all messages packages and mail in a timely and professional manner.
Be aware of all rates packages and promotions currently underway.
Be familiar with all in-house groups.
Be aware of all closed out and restricted dates.
Follow and enforce all Aimbridge Hospitality hotel credit policies.
Be able to perform all duties of Front Desk Agent.
Be able to complete and ensure that a proper bucket check room rate verification report and housekeeping report have been accurately done and filed.
Establish and maintain good communications and teamwork with fellow associates and other departments within the hotel (set example for other associates be the team leader).
Have knowledge of and assist in all emergency procedures as required.
Oversee and ensure that all guests are checked in/out in a friendly efficient and courteous manner.
Be able to perform complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner.
Ensure that associates are at all times attentive friendly helpful and courteous to all guests managers and all other associates.
Answer all guest inquiries in a timely and professional nature.
Be involved in departmental meeting planning and execution.
Help maintain productivity levels at or above budgeted standards.
Perform any other duty as required by management.
Assist in training of new hires and current associates on a regular basis.
Attend meetings as required by management.
Property Details
The Scarlet Hotel, Lincoln, a Tribute Portfolio Hotel
A celebration of all things Nebraska
Brand-new, The Scarlet Hotel is the perfect blend of small-town generosity, genuine connection, and creative common ground.
We're a hub of modern style and innovation, bringing together a broad spectrum of travelers all seeking an authentic taste of Nebraska.
Located on Nebraska Innovation Campus, the hotel features 154 brand new guest rooms & suites, Well and Good Signature Restaurant, Barred Owl Rooftop Bar, The Good Life Coffee Shop and 1,184 sq.
ft. of flexible event space.Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels.
Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best.
Join a world of possibility with Aimbridge Hospitality.Benefits
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offeringDaily Pay Ask your Recruiter for more details
Medical, Dental, and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
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EEO Statement
Aimbridge Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Posted Date2 weeks ago(4/15/2024 10:36 AM)
ID
LocationUS-NE-Lincoln
CategoryFront Office/Guest Services
TypeRegular
StatusFull-Time