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Midland

    Full Time Community Outreach Specialist - Midland, TX, United States - PermiaCare

    PermiaCare
    PermiaCare Midland, TX, United States

    3 weeks ago

    Default job background
    Full time
    Description
    Sign on bonus may be available.

    Shift :
    M-F 8am - 5pm, on call; Driving required : Travel required : Settings : office, field

    This position provides emergency services to individuals in the community by defining presenting complaints, obtaining relevant medical history, assessing needed interventions, and initiating appropriate crisis intervention services, resolving crisis situations, filing emergency detention orders, and facilitating entrance into Crisis respite facilities when appropriate.

    This position works independently, under limited supervision, reporting major activities through periodic meetings.

    A Bachelor's degree from an accredited college or university with a major in psychology, social work, medicine, nursing, rehabilitation, counseling, sociology, human growth and development, physician assistance, gerontology, special education, educational psychology, early childhood education or early childhood intervention or a bachelor's degree with at least 30 hours of coursework in the previous fields.


    Experience Required:
    At least 1 year of experience in the mental health field preferred.
    Registration, Certification, Licensure or other

    Qualifications Required:
    Respond, by phone, to all crisis calls within 10 minutes.
    File Emergency Detention applications appropriately.
    Serve as a fill-in for nighttime crisis workers when needed.
    Complete all crisis logs and service documentation before ending shift.
    Maintain utilization data on services provided as assigned by supervisor.

    Apply the Medicaid covered services for this position, the proper application of these services, and the codes used to describe these services.

    Work with all members of the Crisis Services team to ensure quality and appropriate use of services for persons in crisis.

    Report to Crisis Response Specialist (Night) before end of shift, as needed.
    Participate in quality assurance and utilization review process.
    Provide high quality support for vulnerable individuals.
    Identify and assess the risk of suicide or self harming behavior and provide appropriate intervention.
    Advocate and assist in accessing community resources.
    Meet unit performance measures or targets.
    Comply with the Abuse, Neglect, and Exploitation policy and reporting requirements.
    Adhere to the Code of Conduct and Standards of Behavior policy requirements.
    Answer phone, collect phone messages and respond to requests timely and accurately.
    Display professionalism when representing PermiaCare and the program in the community.
    Maintain compliance with legal requirements and company policies and procedures.
    Complete all training as assigned prior to due date.
    Fill in for other MH staff as needed.
    Participate in community activities and/or attends community meetings as needed.
    Ability to handle confidential information with discretion.
    Knowledge of community resources and alternatives to State hospitalization.
    Ability to express self clearly and effectively, orally and in writing.
    Excellent computer skills, including Word, Excel, Outlook, and Electronic Health Records (EHR).
    Ability to maintain highly confidential information.
    Ability to plan and schedule work and implement directives without constant supervision.
    Model professionalism by appropriate dress, language, ethics and work habits.
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