Product Manager - Buena Park, United States - Ria

Ria

Verified Company

Buena Park, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Ria Money Transfer, a business segment of Euronet Worldwide, Inc

(NASDAQ:

EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience.

With over 490,000 locations in 160+ countries around the world we believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are.

One customer, one family, one community at a time.

We are seeking a talented and innovative Product Manager to lead our Omni-Channel initiatives, aimed at delivering a seamless user experience of International Remittance and other financial services across both brick-and-mortar stores and digital online platforms.

In this role, you will play a pivotal part in ensuring consistency and excellence in user experience across all touchpoints, driving customer satisfaction and business growth.

Lead the development and execution of the Omni-Channel strategy for Ria Money Transfer, aligning with company goals and customer needs.
Collaborate closely with crossfunctional teams including business, engineering, compliance, operations, and others to define requirements and prioritize features.
Analyze market trends, customer feedback, and competitive landscape to identify opportunities and drive product enhancements.
Create intuitive and userfriendly interfaces that enhance the overall customer journey by using Figma.
Write Business Requirements Document to define the endtoend solution including front end user experience, backoffice operations, and vendor integrations.
Collaborate with technology teams to ensure seamless integration and performance of Omni-Channel solutions.
Conduct user testing, gather feedback, and iterate on product features to continuously improve the customer experience.
Lead product launch, monitor key performance indicators (KPIs) and metrics to measure success, and drive datadriven decisionmaking.
Bachelor's degree in business administration, Computer Science, Engineering, or related field.
Proven track record of 3+ years of product management experience, with a focus on financial services including but not limited to Money Transfer and payments.
Strong understanding of user experience (UX) design principles and methodologies and proficiency in Figma.
Experience working in an Agile/Scrum environment, with proficiency in project management tools such as Jira or Asana.
Excellent communication skills with the ability to effectively collaborate with crossfunctional teams and stakeholders.
Analytical mindset with the ability to interpret data and insights to drive product decisions.
Creative thinker with a customercentric approach, passionate about delivering exceptional user experiences.
Strong leadership skills with the ability to influence and motivate team members towards common goals.
Ability to thrive in a fastpaced and dynamic environment, with a high degree of adaptability and resilience.

Preferred Qualifications:

M.Sc. or MBA degree preferred.
Fluency in Spanish is a plus.

PERKS & BENEFITS

Medical, Dental & Vision Insurance
401K Plan with Match
Employee Stock Purchase Plan
Paid Vacation / Sick Leave
Hybrid Work Schedule
Tuition Assistance
Growth Opportunities
Corporate gatherings, team bonding events, and much more

Salary:
The range in California for this position is $90,000 - $100,000. Actual starting compensation may vary based upon geographic location, work experience, and skills.

**We're Ria Money Transfer
A subsidiary of Euronet Worldwide, Inc

(NASDAQ:

EEFT), Ria is a leading expert in cross-border payments that delivers innovative financial services including fast, secure, and affordable international money transfers.

With the second most extensive cash settlement network and the largest direct bank deposit network in the world,
Ria gets money to where it matters .

We're focused on harnessing technology and, as part of Euronet Worldwide,
we provide a suite of state-of-the-art fintech products and services that bridge the gap between digital and physical transactions .

Our omnichannel products and services, provide unprecedented choice to our customers and growth opportunities for our partners.

With presence in more than 160 countries, and more than 490,000 locations worldwide, we're committed to helping millions of people send money home to their loved ones around the world, knowing that our customers deserve much more than just a fair price: they deserve empathy, hope, and ultimately respect.

Join us in our mission to open ways for a better everyday life