IT Support Specialist - Manassas, United States - Aurora Flight Sciences

Aurora Flight Sciences

Verified Company

Manassas, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

IT Support Specialist:

Position Overview:

At Aurora Flight Sciences, we design, build, and fly advanced aircraft and enabling technologies from concept to reality. We are searching for a talented and self-motivated
IT Support Specialist to help us create the future of flight.

Responsibilities will include but not be limited to the following:

Responsibilities:

Demonstrates initiative and possesses strong time management skills
Efficiently manages ticket queues while providing support to onsite staff
Proficient in administrating and maintaining Windows Server 2016 and above
Capable of troubleshooting and triaging monitoring system alerts for system and networking environments
Basic virtualization administration skills, including rebooting virtual machines, resource allocation, and basic architecture knowledge
Strong understanding and experience in domain functionality, Active Directory services, Group Policy, DNS, and DHCP
Skilled in troubleshooting Windows and Mobile OSrelated hardware and software issues
Proficient in troubleshooting Remote Desktop Services and VPN (SSL and IPSec)
Able to troubleshoot Office 365 products (Exchange/SharePoint/OneDrive/Teams) using GUI and PowerShell
Familiar with patch and vulnerability management
Experience with Microsoft AutoPilot
Intermediate knowledge of Backup Solutions
Proficient in troubleshooting common remote solutions such as RDP
Basic understanding of core network components
Maintains standards and documentation as products and technologies evolve
Proficient in audio/visual (A/V) skills, including troubleshooting and supporting A/V equipment and systems

Minimum Requirements:

Education/experience typically acquired through advanced education (e.g. Bachelor) or an equivalent combination of education and experience (e.g. 4 years' related work experience).
Must be a US Person

Preferred Requirements:

Security+ (CompTIA Security+)
MS900 / AZ900
Previous experience in a fastpaced environment, such as an MSP, is a plus
Experience with ITIL or other IT service management frameworks

Physical Requirements:

Ability to lift up to 35 pounds
This position requires the ability to sit/stand for extended periods of time, conduct work in an office environment and on computers for extended periods of time.
Will be located out of our Manassas, VA facility Full Time

Salary Range (Annualized USD):

Minimum Range: $46,000.00 to $82,000.00
Maximum Range: $54,000.00 to $97,000.00

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Equal Opportunity Employer: Aurora Flight Sciences, A Boeing Company, is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.