Support Staff V - West Chester, United States - County of Chester

County of Chester West Chester, United States

4 days ago

Description

Salary: $20.22 Hourly

Location : Justice Center - West Chester, PA

Job Type: Full Time, Non Exempt

Job Number: 02693

Department: Court Admininstration

Division: Court Administration

Opening Date: 05/01/2024

Closing Date: Continuous

Weekly Hours: 35

Shift: 8:30am-4:30pm

Summary

The SSS V provides advanced administrative support and clerical duties to the department, participates in department wide cross-training and rotation of duties within each division. This person must have excellent organization, computer and customer service skills.

A criminal background check is required.

Essential Duties

Essential Duties, Tasks and Accountabilities:

Provide administrative support to all divisions within Court Administration;
Receptionist duties (handle all incoming phone calls and visitors at the public counter, make outgoing/return calls, direct calls);
Cross-train in each division in all duties, including but not limited to Civil, Criminal, Orphans' Court, Administrative, Jury, Family Court and the Law Library to operate independently in each division;
Rotate divisions and job assignments to maintain up-to-date information on processes and procedures in each division;
Maintain and update manuals that include detailed procedures for all tasks each division;
Perform Formal Arraignments (in person and video);
Schedule interpreters, negotiate fees and review interpreter invoices for accuracy;
Provide back-up coverage in processing juror summonses and requests, check-in and orientate jurors;
Maintain the subscription inventory and assist the public in the Law Library;
Provide back-up coverage in updating and maintaining information for all divisions on the website;
Adhere to and maintain the record retention for all divisions;
Process court transcription requests, maintain accurate records and balance transcript financials;
Attend and participate in training seminars and continuing education;
Typing and data entry (prepare and distribute lists, transcription, maintain statistical data, proofreading), maintain databases, logs and spreadsheets;
Clerical duties (fax, copy, print, etc.), filing (pull files, re-filing, maintain records) and meeting minutes;
Distribute incoming mail, file/pick up/drop off mail and documents to Judges and other departments;
Maintain supplies and supply/storage/office rooms;
Prepare, verify accuracy and track Judges' trial lists;
Produce and mail accurate and timely notices of hearings, trials and attachment letters;
Schedule various miscellaneous matters for attorneys and pro se litigants;
Prepare and distribute the Miscellaneous List;
Assign hearing rooms and maintain the Outlook calendars;
Track Orphans' Court files received and disbursed and prepare and submit the monthly tracking report;
Prepare and mail notices to guardianship volunteers for meetings and events;
Perform special projects, as assigned;
Perform other duties, tasks and office functions, as determined (e.g. attend conferences/trainings/meetings, facilitate meetings, new procedures, etc.);

Qualifications/Preferred Skills, Knowledge & Experience

Qualifications/Requirements:

High School Diploma or General Education Degree (GED);
Minimum of two years general office experience and customer service experience;
This is a highly visible position requiring strong professionalism;
Must be able to remain courteous and maintain composure under stressful situations;
Ability to deal professionally with all types of personalities;
Ability to accurately handle and process payments of checks and money;
Intermediate to advanced skills in in various software packages (see list below);
Excellent verbal and written communication skills;
Strong interpersonal skills and ability to maintain confidentiality at all times;
Proficiency in grammar and spelling;
Ability to calculate intermediate mathematical formulas;
Ability to work, operate and function as a successful team;
Ability to establish priorities and carry tasks to completion, work independently and proceed with objectives without supervision;
Ability to handle and resolve recurring problems;
Accurate, detail-oriented and ability to multi-task;
Excellent time management and organizational skills;
Flexibility and ability to adapt to change with a positive disposition;
Ability to interface effectively and tactfully with all levels of County management;
Ability to work extended hours, as required.

Preferred Skills, Knowledge & Experience:

Associate's degree from an accredited college or university with courses in Office Administration, or equivalent combination of education and experience;
Strong typing skills (minimum 55 wpm);
Ability to use and maintain office equipment (and trouble-shoot malfunctions);
Strong knowledge of Court and County policies and procedures and general understanding of human resource guidelines.

Additional Information

Computer Skills
To perform this job successfully, an individual should have:

Intermediate to advanced Microsoft Outlook skills;
Intermediate to advanced skills in Microsoft Office, including but not limited to: Word, Excel, Access, PowerPoint;
Ability to learn and proficiently operate PeopleSoft;
Ability to us the Internet for research purposes and research the docket for information in response to inquiries;
Ability to learn and proficiently operate independently in all court management systems, including but not limited to: CourtView, Common Pleas Court Management System (CPCMS), Jury Management System (JMS), Guardian Tracking System (GTS), Language Access Data Collection System (LADC), Family Court Check-In system

The County of Chester offers comprehensive benefits to our employees.

01

What is your highest level of education?

No formal Education
High School Diploma or GED
Associates Degree
Bachelors Degree
Masters Degree
Doctorate or higher (includes Juris Doctorate and Medical Doctorate)

02

How many years of general office or customer service experience do you have? (general office skills involve: typing, filing, organizational and computer skills))

None
less than 1
1+
2+
3+
4+
5+
6+
7+
8+
9+

Required Question

Support Staff

1 day ago

County of Chester Pennsylvania West Chester, United States

The SSS V provides advanced administrative support and clerical duties to the department, participates in department wide cross-training and rotation of duties within each division. This person must have excellent organization, computer and customer Support Staff, Support, Staff, ...
Support Staff V

2 weeks ago

County of Chester Pennsylvania West Chester, United States

The SSS V provides advanced administrative support and clerical duties to the department, participates in department wide cross-training and rotation of duties within each division. This person must have excellent organization, computer and customer Support Staff, Support, Staff, ...
Support Staff V

4 hours ago

County of Chester Pennsylvania West Chester, United States

The SSS V provides advanced administrative support and clerical duties within their respective department. This person must have excellent organization, computer and typing skills. Essential Duties Provide support for the voter registration and e Support Staff, Support, Staff, Sk ...
Support Staff IV

4 hours ago

County of Chester West Chester, United States

Salary: $19.36 Hourly · Location : Government Services Center - Westtown, PA · Job Type: Full Time, Non Exempt · Job Number: 02785 · Department: Public Health · Division: Nursing · Opening Date: 04/08/2024 · Closing Date: Continuous · Weekly Hours: 40 · Shift: 8:00am-4:30pm · Sum ...
Support Staff IV

1 day ago

County of Chester West Chester, United States

Salary: $19.36 Hourly · Location : Government Services Center - Westtown, PA · Job Type: Full Time, Non Exempt · Job Number: 02785 · Department: Public Health · Division: Nursing · Opening Date: 04/08/2024 · Closing Date: Continuous · Weekly Hours: 40 · Shift: 8:00am-4:30pm · Sum ...
Support Staff III

12 hours ago

GovernmentJobs West Chester, United States

Government Jobs - Full Time, Non Exempt - $32,050.20 Annually The SSS III provides entry-level administrative support and clerical duties. Specifically, as a discovery clerk for the District Attorney's Office, responsibilities include gathering criminal case file paperwork, i.e. ...
Support Staff IV

1 week ago

County of Chester West Chester, United States

Salary: $19.36 HourlyLocation : Justice Center - West Chester, PAJob Type: Full Time, Non ExemptJob Number: 02755Department: Probation, Parole & Pretrial ServicesDivision: Adult ProbationOpening Date: 05/02/2024Closing Date: ContinuousWeekly Hours: 40Shift: 8:00am-4:30pmSummaryTh ...
Support Staff V

6 days ago

County of Chester West Chester, United States

Salary: $20.22 HourlyLocation : Justice Center - West Chester, PAJob Type: Full Time, Non ExemptJob Number: 02693Department: Court AdmininstrationDivision: Court AdministrationOpening Date: 05/01/2024Closing Date: ContinuousWeekly Hours: 35Shift: 8:30am-4:30pmSummaryThe SSS V pro ...
Support Staff Iv

2 weeks ago

Chester County of Pennsylvania West Chester, United States

**Summary**: · The SSS IV provides intermediate administrative support and clerical duties within their respective department. This person must have strong organization, computer and typing skills. · Following is a composite of essential duties, tasks and accountabilities; howeve ...
Customer Service Staff Support

1 week ago

County of Chester Pennsylvania West Chester, United States

The SSS IV provides intermediate administrative support and clerical duties within their respective department. This person must have strong organization, computer and typing skills. Essential Duties Following is a composite of essential duties, Customer Service, Support, Staff, ...
Customer Service Staff Support

6 days ago

County of Chester West Chester, United States

Salary: $19.36 Hourly · Location : 313 W Market Street - West Chester, PA · Job Type: Full Time, Non Exempt · Job Number: 02904 · Department: Assessment · Division: Assessment · Opening Date: 05/23/2024 · Closing Date: Continuous · Weekly Hours: 35 · Shift: 8:30am-4:30pm ...
Support Staff V

3 weeks ago

Chester County of Pennsylvania Westtown, United States

**Summary**: · The SSS V provides advanced administrative support and clerical duties within their respective department. This person must have excellent organization, computer and typing skills. · **Essential Duties**: · - Provide support for the voter registration and election ...
Customer Service Staff Support

2 weeks ago

Chester County of Pennsylvania West Chester, United States

**Summary**: · The SSS IV provides intermediate administrative support and clerical duties within their respective department. This person must have strong organization, computer and typing skills. · **Essential Duties**: · Following is a composite of essential duties, tasks and ...
Support Staff

4 days ago

Lucha Cartel Philadelphia, United States Part time

Lucha Cartel is a fun cantina in old city. · We are looking for a support staff person for Wednesday lunch and Friday & Saturday late night, 6pm-3am. · Must have all 3 shifts in availability. Tasks include running food, bussing tables, restocking the bar, etc. · Experience not re ...
Support Staff

2 weeks ago

Mulherin's East Market Philadelphia, United States

Job Description · Job DescriptionJob Description Support Staff · Located in the growing East Market community, Mulherin's is Method Co.'s second iteration of our popular Fishtown location. Mulherin's will take cues from Wm. Mulherin's Sons' original concept focusing on Italian-in ...
Support Staff

3 weeks ago

Wm. Mulherin's Sons Philadelphia, United States Other

· Job Description Food Runner/Support Staff · Located in Fishtown, Philadelphia, Wm. Mulherin's Sons is an urban Italian restaurant and hotel thoughtfully converted from a former 19th century whiskey blending and bottling factory. · Mulherin's features rustic Italian, wood-fired ...
Support Staff

2 weeks ago

Osteria Philadelphia, United States Part time

SINCE OPENING IN 2007 OSTERIA HAS BECOME ONE OF THE COUNTRY'S MOST CRITICALLY ACCLAIMED ITALIAN RESTAURANTS, EARNING CHEF JEFF MICHAUD THE 2010 JAMES BEARD FOUNDATION AWARD FOR "BEST CHEF: MID-ATLANTIC" FOR HIS WORK HELMING THE KITCHEN. · Hiring for the following positions. · -Fo ...
Therapeutic Staff Support

3 weeks ago

ACS Consultants, Inc. Philadelphia, United States

Job Description · Job DescriptionDescription: · Our school in Philadelphia is currently seeking qualified and compassionate Therapeutic Support Staff (TSS) to join our dynamic team. As a TSS, you will play a crucial role in supporting the social-emotional and behavioral needs of ...
JOB SUPPORT STAFF

3 weeks ago

Jewish Community Center Cherry Hill, United States Part time

Job Description · Job DescriptionThe Disability Services Department at Samost Jewish Family and Children's Service (JFCS), an agency of the Jewish Federation of Southern New Jersey, is currently seeking Part Time Job Support Staff · Responsibilities: · Job Support Staff focus on ...
Client Support Staff

2 weeks ago

Women Against Abuse Philadelphia, United States

Are you looking for a meaningful career opportunity that will help support the safety of families across Philadelphia? Are you interested in being part of an established, vision-oriented nonprofit organization? Women Against Abuse (WAA), is looking for an experienced individual t ...