Support Staff V - Westtown, United States - Chester County of Pennsylvania

Mark Lane

Posted by:

Mark Lane

beBee recruiter


Description

Summary:

The SSS V provides advanced administrative support and clerical duties within their respective department. This person must have excellent organization, computer and typing skills.


Essential Duties:


  • Provide support for the voter registration and election process.
  • Research information for special projects.
  • Handle phone inquiries.
  • Assist customers at counter.
  • Provide administrative support (arrange meetings, scheduling, create reports, handle correspondence, research, etc.).
  • Receptionist or backup receptionist duties (answer phones, make outgoing calls, direct calls, greet visitors).
  • Typing and data entry (prepare and distribute lists, transcription, maintain statistical data, proofreading).
  • Clerical duties (fax, copy, print, etc.).
  • Maintain databases, logs and spreadsheets.
  • Sort and distribute incoming mail.
  • Maintain supplies.
  • Filing (pull files, refile, maintain records).
  • Take minutes of meetings, transcribe and distribute to appropriate parties.
  • Perform special projects, as assigned.
  • Perform other duties, tasks and office functions, as determined (e.g., attend conferences and meetings, facilitate meetings, etc.).

Qualifications/Preferred Skills, Knowledge & Experience:


Qualifications / Requirements:


  • High School Diploma or General Education Degree (GED).
  • Minimum of one year of general office experience.
  • Intermediate skills in using a personal computer and various software packages
  • Excellent verbal and written communication skills.
  • Strong typing skills (minimum of 55 wpm).
  • Ability to use office machines (fax, copier, calculator, etc.).
  • Strong interpersonal skills.
  • Proficiency in grammar and spelling.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • This position may require a general understanding of human resource guidelines.
  • Ability to work as part of a team.
  • Flexibility.
  • Ability to interface effectively with all levels of county management.

Preferred Skills, Knowledge & Experience:


  • Associate's degree from an accredited college or university with courses in Office Administration, or equivalent combination of education and experience.
  • Excellent ability to establish priorities, work independently, and proceed with objectives without supervision.
  • At least two years of customer service experience.
  • Ability to establish priorities and carry tasks to completion.
  • Excellent ability to handle and resolve recurring problems.
  • Ability to multitask.
  • Ability to use all office equipment.
  • Accurate and detail oriented.
  • Excellent time management and organizational skills.
  • Strong knowledge of county policies and procedure.
  • General knowledge of registration and election laws a plus.
  • Ability to read a map a plus.

Additional Information:


Relevant background checks, clearances, physicals, drug tests, and any other assessments or evaluations will be conducted after an offer of employment is given per County policy.

Computer Skills:

To perform this job successfully, an individual should have:

  • Intermediate to Advanced Microsoft Office skills
  • Intermediate to Advanced Word skills
  • Intermediate to Advanced Excel skills
  • Intermediate to Advanced Access skills
  • Intermediate to Advanced PowerPoint skills
  • Basic skills to use the Internet for research purposes

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