Night Auditor - Camp Verde, United States - The Copper Hotel

The Copper Hotel

Verified Company

Camp Verde, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Summary:
We are seeking a detail-oriented Night Auditor to join our team.

The Night Auditor will be responsible for overseeing the hotel's front desk operations during the night shift, ensuring exceptional guest service and accurate financial reporting.

Duties:

Conduct the night audit process to verify all accounts are balanced and accurately reflect the day's transactions
Welcome guests upon arrival and assist with checkins and checkouts
Handle guest inquiries, requests, and complaints promptly and professionally
Manage phone calls and reservations with excellent phone etiquette
Ensure the security of the property during the night shift
Prepare and distribute daily reports to management
Assist in maintaining a clean and organized front desk area

Requirements:

Previous experience in a hotel or hospitality setting is preferred
Proficiency in using hotel management software and phone systems
Strong customer service skills with a focus on guest satisfaction
Ability to work independently with mínimal supervision during the night shift
Knowledge of night audit procedures is a plus
Excellent communication skills and attention to detail

Join our team as a Night Auditor to contribute to providing a pleasant stay for our guests while ensuring smooth hotel operations during the night hours.

Job Types:
Full-time, Part-time

Pay:
From $16.00 per hour

Schedule: