Specialist for invoice complaints - Caney City, TX, United States - Infinity Systems
Description
ICONSA is an engineering service provider and recruitment agency focused on research, development, and design. Our goal is to always align the interests of our clients and employees and find the best possible solution. We stand for fairness, reliability, and good conditions, even in temporary employment.
For a temporary assignment at the state agency IT Baden-Württemberg (BITBW),
located in Stuttgart, Baden-Württemberg (see box on the right or below), we are looking for a
Specialist in Invoice Dispute Management (m/f/d)
Responsibilities:
- Specific specialist and operational tasks in the area of invoice dispute management, including:
- Receiving invoice disputes
- Analyzing invoice disputes
- Tracking processing status
- Defining and implementing solutions
- Preparing and conducting/moderating customer meetings
- Responsibility for management reporting
- Comprehensive documentation of results
- Developing key performance indicators (KPIs)
- Preparing written alternatives for negotiations with the customer
- Quality assurance of invoices before sending
- Leading subprojects (e.g. implementing sustainable measures to reduce invoice disputes)
Qualifications:
- Successfully completed university degree in business administration or a comparable degree with a focus on IT, or a comparable commercial education with at least three years of professional experience in the IT sector
- At least one year of professional experience in invoice dispute management, accounting, or comparable commercial activities (e.g. related to
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