- Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
- Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
- Refrain from using cell phones for personal reasons in public spaces or patient care areas
- Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
- Offer patients and guests priority when waiting (lines, elevators)
- Work on improving quality, safety, and service
- Respect cultural and spiritual differences and honor individual preferences.
- Respect everyone's opinion and contribution, regardless of title/role.
- Speak positively about my team members and other departments in front of patients and guests.
- Value the time of others by striving to be on time, prepared and actively participating.
- Pick up trash, ensuring the physical environment is clean and safe.
- Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
- Acknowledge wins and frequently thank team members and others for contributions.
- Show courtesy and compassion with customers, team members and the community
-
Family Services Office Supervisor
1 week ago
Kentucky Personnel Cabinet Kentucky, United StatesAdvertisement Closes 6/12/2024 (8:00 PM EDT Family Services Office Supervisor Pay Grade17 Salary $67, Annually Employment Type EXECUTIVE BRANCH | FULL TIME | INELIGIBLE FOR OVERTIME PAY | 18A | HR/WK Hiring Agency Cabinet for Health & Family Services | Dept for Aging and Independ ...
-
Office Coordinator-diversified services
1 week ago
TriHealth, Inc. Cincinnati, United StatesJob Overview: · This position is a multi-functional position that serves as an organizational and problem-solving contact in the office setting. Under supervision, supports staff, management, and/or medical personnel with executing specific duties essential to the service or busi ...
-
Financial Services Office Manager/Receptionist
2 weeks ago
Golden Reserve LLC Cincinnati, OH, United States Full timeGolden Reserve is looking for an experienced Regional Client Administrator (RCA) for our Southwest Region (office location in Cincinnati and in Covington). Our RCA is a mix of a Receptionist and an Office Manager. Unlike other financial institutions, this is NOT just an administr ...
-
IM&T Client Service Officer
2 weeks ago
Fifth Third Cincinnati, United StatesMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION · Serve as administrative officer on investment management, individual retirement and cu ...
-
Customer service representative in the office
3 weeks ago
Velocity Solutions Crestview Hills, United StatesTo strengthen our team, we are currently looking for: · Customer Service Representative - Inside Sales · Due to the high demand for our products and the sustainable growth of our company, we need support in various areas. · The company is well positioned and has established an ou ...
-
front office specialist-diversified services
1 week ago
TriHealth Montgomery, United StatesJob Description · Job Overview: · This position is responsible for answering, handling and screening incoming telephone calls; greeting and registering patients, filing and preparing charts. In addition, this position is responsible for check-out functions, including review of en ...
-
Financial Services Office Manager/Receptionist
2 weeks ago
Golden Reserve LLC cincinnati, United States:Golden Reserve is looking for an experienced Regional Client Administrator (RCA) for our Southwest Region (office location in Cincinnati and in Covington). Our RCA is a mix of a Receptionist and an Office Manager. Unlike other financial institutions, this is NOT just an administ ...
-
IM&T Client Service Officer
2 weeks ago
Fifth Third Cincinnati, United StatesMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTIONServe as administrative officer on investment management, individual retirement and custo ...
-
Financial Services Office Manager/Receptionist
2 weeks ago
Golden Reserve LLC Cincinnati, OH, United States Full time: Golden Reserve is looking for an experienced Regional Client Administrator (RCA) for our Southwest Region (office location in Cincinnati and in Covington). Our RCA is a mix of a Receptionist and an Office Manager. Unlike other financial institutions, this is NOT just an admini ...
-
Financial Services Office Manager/Receptionist
2 weeks ago
Golden Reserve LLC San Francisco, United States Permanent:Golden Reserve is looking for an experienced Regional Client Administrator (RCA) for our Southwest Region (office location in Cincinnati and in Covington). Our RCA is a mix of a Receptionist and an Office Manager. Unlike other financial institutions, this is NOT just an administ ...
-
IM&T Client Service Officer
2 weeks ago
Fifth Third Bank, N.A. Cincinnati, United StatesMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION · Serve as administrative officer on investment management, individual retirement and cust ...
-
behavioral health protective services officer
3 weeks ago
TriHealth Cincinnati, United StatesJob Description · Job Overview · In collaboration with BHS team and Protective Services Department, the BHPSO provides safety and security to patients, healthcare workers, and the unit by responding to situations to de-escalate potential escalating and unsafe situations. At the ...
-
protective services officer-armed iii
3 weeks ago
TriHealth Cincinnati, United StatesJob Description · Job Overview: · Officers must be a minimum of 21 years of age. Responsibilities to include: Patrol buildings and grounds to deter/prevent law and policy violations. Post-up at specific locations when assigned. To ensure the safety and security of patients, par ...
-
protective services officer-armed iii
3 weeks ago
TriHealth Cincinnati, United StatesJob Description · Job Overview: · Officers must be a minimum of 21 years of age. Responsibilities to include: Patrol buildings and grounds to deter/prevent law and policy violations. Post-up at specific locations when assigned. To ensure the safety and security of patients, par ...
-
Financial Services Office Manager/Receptionist
2 weeks ago
Golden Reserve LLC Cincinnati, United States Full timeDescription:Golden Reserve is looking for an experienced Regional Client Administrator (RCA) for our Southwest Region (office location in Cincinnati and in Covington). Our RCA is a mix of a Receptionist and an Office Manager. Unlike other financial institutions, this is NOT just ...
-
Training as an office management clerk
3 weeks ago
Velocity Solutions Covedale, United StatesApprenticeship as Office Management Assistant (m/f/d) in Covedale · Are you interested in office and administrative work? Do you enjoy working with data and numbers, creating various documents, and interacting with customers and business partners? If you also have good knowledge ...
-
Public Safety Service Officer
1 week ago
Canton Township Canton, United StatesJob Description · Job DescriptionNotice of Employment Opportunity · PUBLIC SAFETY SERVICE OFFICER (FULL-TIME) · 2024 Pay Scale Range: · Start: $52,121 · Employees in this job classification are members of the POAM Union · Canton Township is a reciprocal unit as defined in the · R ...
-
Office Manager
3 days ago
Insight Accounting Solutions Cincinnati, United StatesCompany Description · Insight Accounting Solutions is a provider of business management services catering to small to mid-size businesses. Our comprehensive range of services includes accounting and bookkeeping, payroll and payroll tax administration, notary services (online and ...
-
Office & Customer Sales Assistant
2 days ago
Robert Lucke Homes Cincinnati, United StatesJoin the Lucke Family in our business office as an: Office & Customer Sales Assistant. This person must be comfortable working independently, and have effective verbal and written communication skills. Must excel in utilizing Microsoft Office and Adobe experience is a plus. · · ...
-
Mental Health Therapist
2 weeks ago
Cancer Family Care Cincinnati, United StatesJob descriptionPOSITION SUMMARY: · Salaried hours) mental health therapist to work with adults and children dealing with the impact of cancer by providing individual, couples and/or family counseling. Locations will include the main office, one satellite office location and/or ar ...
Behavioral Health Protective services Officer - Cincinnati, United States - TriHealth, Inc.
Description
Job Overview
In collaboration with BHS team and Protective Services Department, the BHPSO provides safety and security to patients, healthcare workers, and the unit by responding to situations to de-escalate potential escalating and unsafe situations.
At the direction of the registered nurse, the BHPSO assists in maintaining a secure and safe environment for our patients, visitors and team members.
The BHPSO functions as a member of the interdisciplinary team, under the direction of licensed nursing staff, performing various duties such as (but not limited to):patient escorts into the unit from the Emergency Department, between 10FG and 10HI units, conducts inventory of patient belongings, assistance in escorting patients to seclusion, supporting the proper application of restraints, conducting environmental safety rounds, conducting new admission searches and placing themselves in position to physically protect staff and themselves from acts of aggression.
Attends and actively participates in unit-based huddles and debriefings.Job Requirements
High School Degree or GED in General Studies
CPI Certification or CPI Trainer Certification within first six months of higher
Microsoft Outlook and related office software programs
2-3 years experience
Job Responsibilities
Other Job-Related Information
Will serve as a liaison between the Behavioral Health Unit and Protective Services as well as local law enforcement agencies.
Climbing - Occasionally
Concentrating - Consistently
Continous Learning - Consistently
Hearing:
Conversation - Consistently
Interpersonal Communication - Consistently
Kneeling - Occasionally
Lifting <10 Lbs - Occasionally
Lifting 50+ Lbs - Occasionally
Lifting 11-50 Lbs - Occasionally
Pulling - Occasionally
Pushing - Occasionally
Reaching - Consistently
Reading - Consistently
Sitting - Frequently
Standing - Consistently
Stooping - Frequently
Thinking/Reasoning - Consistently
Use of Hands - Frequently
Color Vision - Consistently
Walking - Consistently
TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members.
Serve:
ALWAYS...
Excel:
ALWAYS...
Respect:
ALWAYS...
Value:
ALWAYS...
Engage:
ALWAYS...
