Service Manager - Otway, United States - Aurora Technologies
Description
We are looking for... you, if you want to actively shape climate-neutral living together with your technical expertise and leadership experience as part of the Otway team. If you enjoy- Taking on the technical and disciplinary leadership of 3-6 service technicians and maintenance technicians
- Working towards a positive customer experience
- Being responsible for the comprehensive resolution of technical customer issues and conducting maintenance and service calls in your region
- Taking on revenue and budget responsibility and working with the installation team leaders to build your region
- Efficiently carrying out service calls with our After Sales department
- Collaborating with the People Team to make optimal personnel selections and oversee the individual development of existing employees
- You are a Master of Heating Engineering or SHK Technician (m/f/d) and have several years of experience in customer service, ideally with various boiler manufacturers and energy sources
- Your leadership style is characterized by clear and fair communication and your team values you both professionally and personally
- You place a high value on quality and customer satisfaction
- You are
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