Admissions and Enrollment Specialist Assistant - Portsmouth, United States - Tidewater Community College

Tidewater Community College
Tidewater Community College
Verified Company
Portsmouth, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Title:
Admissions and Enrollment Specialist Assistant


Agency:
Tidewater Community College


Location:
Portsmouth - 740


FLSA:
Nonexempt


Hiring Range:
$15.33 per hour, part-time


Full Time or Part Time:
Part Time

Additional Detail

Tidewater Community College has served South Hampton Roads - both students and employers - for 50 years. It has grown from 1 campus into a regional educational and economic force.

TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 28,000 students in Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College (TCC) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions.

The college had 3,203 graduates in , 40 percent of whom pursued degrees that would let them transfer to 4-year institutions.

Of South Hampton Roads residents enrolled in higher education 36% enrolled at TCC. TCC's institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges.


The Primary duties for the Admissions and Enrollment Specialist Assistant include excellent customer service skills and provide knowledge of Admissions and Enrollment.

Support problem solving issues regarding enrollment, grades, records, transcript request, enrollment verification request, cross registration, data changes, senior citizens, and FERPA forms.

The Admissions and Enrollment Specialist Assistant is responsible for maintaining the department's workspace by ensuring that college forms and publications are accurate and up to date, the daily sorting and distributing mail, processing official college transcripts, verifications, data changes, enroll/drops and withdraws students using PeopleSoft/Oracle SIS system.

Also researching, processing and removing negative and positive service indicators on student's account.

The Admissions and Enrollment Specialist Assistant will participate in outreach communication to potential and current students on enrollment. Advise and interprets VCCS, TCC, FERPA, state policies and procedures to students, parents, faculty, staff, and the general public. Greet incoming visitors, student, faculty and staff members at the welcome desk. Assist students with complete admissions and enrollment processes, paperwork and getting started in school.


Minimum Qualifications:


  • Strong knowledge of effective customer service techniques.
  • Ability to communicate effectively with diverse constitutes.
  • Strong ability to work independently and cooperatively as a team member. Knowledge and skill in researching and resolving problems and issues with enrollment, records and grades.
  • Knowledge of Peoplesoft or other SIS systems.
  • Experience in a college setting.
  • Demonstrate ability to use Microsoft Office Suite including Excel.
  • Ability to organize and maintain files and records.

Preferred Qualifications:


  • Knowledge of ImageNow scanning system.
  • Experienced in the Office of Admission and/or Enrollment experience
  • Experience with student recruitment
  • Community College experience


Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force.

**Equal Opportunity Employer
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