Pool Front Desk Attendant - Chicago, United States - Fitness Formula Clubs (FFC)
Description
Benefits:
- Employee discounts
- Opportunity for advancement
- Vision insurance
- Wellness resources
Looking to make your mark with an elite organization in the fitness industry? Look no further as FFC was just named Best Gym of 2023 by the Chicago Reader.
We are looking to hire a
seasonal employee for our
Sandburg Pool Front Desk Attendant position through September.
*Hours and days may vary*
Essential Duties and Responsibilities:
- Check in and greet members by name and always with a smile
- Track all membership inquiries made in person and over the phone utilizing tracking form provided by Pool Manager
- Assist Pool Manager in checking and maintaining pool chemical levels and temperature and recording all test results in chemical log
- Know and follow procedures as described in the appropriate procedures manual
- Enforce all pool rules including usage restrictions for limited use passes
- Answer all questions for members and guests in accordance with pool procedures
- Be aware of information sheets on various activities
- Responsible for control of cash handled at the register
- Answer phone promptly and direct calls accordingly in a professional manner
- Keep front desk area clean, neat and organized
- Maintain an accurate cash drawer and balance cash register at the close of each shift
- Attend all required department and club staff meetings
- Provide additional support the Customer Service Manager as needed
Qualifications:
- Six (6) months to one (1) year of previous customer service, hospitality, retail (or related industry)
- Excellent interpersonal and communication skills
- Energetic and enthusiastic personality
- Passionate about the health and fitness industry
- Ability to multitask, demonstrate initiative and strong work ethic
- American Red Cross CPR Certification (or equivalent)
- American Red Cross First Aid Certification (or equivalent)
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