Call Center Rep - Santa Maria, United States - Pacific Central Coast Health Center
Description
Overview
Dignity Health's Pacific Central Coast Health Centers (PHC) is a non-profit Community clinic organization comprised of more than 40 health centers located primarily from Ventura to Templeton spanning the coast.
PHC is a part of Dignity Health Central Coast's award-winning network of outstanding hospitals imaging centers laboratories and post-acute services.
Responsibilities
Qualifications
Minimum:
- Two (2) years experience or an equivalent amount of experience in a highvolume phone customer service role in another industry/environment
- N/A
- Excellent interpersonal organizational and customer service skills are essential
- Keyboarding skills and the ability to utilize computer equipment and software are required as is experience with other types of standard office equipment
- Communicate effectively in the English language in person on the phone & in writing
Preferred:
- Two (2) years experience in an outpatient setting as a Medical Office Phone Receptionist preferred
- Familiarity with an electronic practice management system is preferred
- Experience with multiline phones/ACD phones environment preferred
- Medical terminology preferred
Pay Range
$ $22.42 /hour
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