Assistant, Data Management - Woodland Hills, United States - ALS Network (formerly The ALS Association Golden West Chapter)

Description

The Assistant, Data Management (ADM) will assist the Director, Data Management (DDM) on projects related to data acquisition and integration, as well as core operational and database methodologies.

The ADM works with the DDM to ensure the database can be used to produce accurate, clean, and actionable data reports and extracts for the ALS Network.

The ADM ensures the continuity of projects and integrity of the system, as well as the timely delivery of data related projects to advance our mission priorities.

• Assists the DDM with periodic database updates in RENXT and Luminate Online.
• Provides support to the Gift Processing team as needed to enhance the information on gifts in RENXT
• Provides support to the Marketing and Communications department with storing information in RENXT
• Provides support to the Community Outreach Team by ensuring that Event Information in RENXT is up to date.
• Enhances our understanding of why people are connected to the Organization and our Clients by adding the appropriate Relationships, Custom Fields, Constituent Codes, Notes and Actions to records.
• Helps on technical issues with the Director of Data Management.
• Assists the DDM with Data Sync operations including resolving queues, connecting spouse records and deduping constituents.
• Assists the DDM with reports and lists periodically and upon request from Development, Marketing and Communications, Care Services, and Community Outreach.
• Occasionally serve as backup for the Monthly Care Services Reports and the Weekly Gift Report.
• Assist with tickets in Happy Fox.
• Assist the DDM with operations related to our mass texting platform called to ensure that audience groups are ready and upto date before messages are sent.
• Assist the DDM with writing and maintaining Policy and Procedures for our systems.
• Provides support to the Development, Community Outreach and Marketing and Communications Departments with prospect and donor research by confirming information in ResearchPoint and by searching information on the Internet and Social Media Platforms.
• Provides event support as needed.

• Attention to detail
• Ability to learn data entry codes and procedures quickly
• Ability to accurately process, maintain and store department information and documents
• Selfmotivation with the ability to work collaboratively and independently to achieve duties
• Strong verbal and written communication skills, including a willingness to ask questions
• Ability to work effectively in groups both as a leader and in support of colleagues toward agreed upon goals
• Ability to learn new technology quickly and educate and train others
• Excellent communication skills
• Ability to handle various special projects on an ongoing basis while addressing daily needs for the office
• Commitment to diversity, equity, inclusion, and collaboration
• Ability to be organized, multitask, meet deadlines and complete projects accurately within deadlines
• Exhibit maturity and good judgment; ability to maintain confidentiality and follow process
• Perform duties in a professional manner and work efficiently under pressure
• Work well and communicate effectively with the public, fellow employees, and constituents
• Identify and preempt needs to improve the functionality of the department and the organization
• Flexibility to adapt to differing support needs related to various work styles
• Valid California Driver's License

• Blackbaud solutions/platforms preferred
• Technologies to streamline data integration, communication, event participation and project management
• Outlook, Word, Excel, Adobe and others required
• Social Media platforms (Facebook, Instagram, X, LinkedIn) and websites preferred
• Office Equipment (e.g. computer, printer, copier, phones, fax machine) preferred
• Financial and statistical recordkeeping techniques, accounting/bookkeeping background are preferred
• Efficient work flow strategies

• High volume and fast paced workload
• Considerable computer related activities
• Interaction with individuals and families in crisis (for this position, it is rare)
• Moderate to high noise levels in office on occasion
• Work on weekends at events (rare) and late at night (also rare)

• Moderate and occasional lifting, pushing, pulling or exerting force of up to 25 pounds.
• Regular sitting and standing associated with a normal office environment.
• Regular reaching with hands and arms.
• Frequent and repetitive manual dexterity needed for using a cellphone, tablet, and computer keyboard.
• Occasional need to stoop, kneel, or crouch.

• Valid California Driver's License

• Must have reliable transportation.
• Occasionally