Administrative Assistant - Havertown, United States - Charles B. Gans Plumbing, Heating, and Air

Description

Are you a friendly and helpful person who loves interacting with people? Do you get a kick out of going above and beyond to assist others with their needs and concerns? Would you like to showcase your organizational skills and provide essential support to a leading plumbing and HVAC company? If so, join
Charles B.

Gans Plumbing, Heating, and Air in
Havertown, PA today as our full-time
Administrative Assistant - Dispatcher and make a positive impact on our customers' and technicians' lives


HOW YOU'LL THRIVE WITH US

There are so many ways you'll thrive and succeed when you join our team For starters, we offer our Administrative Assistant - Dispatcher a
competitive wage of
$ $25.00/hour, which adds up to
$40,000 - $52,000/year.

But that's not all

We provide
incredible benefits, including
health insurance, paid time off (PTO), a 401(k) with company match, no weekends, no overtime, your birthday off, as well as free disability and life insurance policies.

Additionally, we offer
direct deposit, a casual dress code, on-site one-on-one training, annual holiday parties and giveaways, free parking, complimentary office snacks, a water bottle filling station, a company office dog, and fun off-site company events such as Phillies games and ax-throwing
Does this customer service and dispatch opportunity sound amazing so far? If we've piqued your interest, keep reading to learn more about why our team loves working here


ABOUT CHARLES B. GANS PLUMBING, HEATING, AND AIR
The Gans family has been helping our clients feel more comfortable in their homes since 1926.

With almost 100 years of expertise and experience under our belts, clients can trust us to handle all of their plumbing and HVAC needs.

We also offer high-quality kitchen and bathroom remodels that breathe new life into our clients' homes.

Currently being run by the third generation of our family, our company prioritizes hard work and customer service above all else.

We hope to continue to serve our community for the next 100 years

We never could have lasted this long if we didn't have our amazing team supporting us every step of the way.

Our
highly trained and experienced employees can effortlessly tackle any problems that come their way. To thank our staff for their hard work and dedication, we offer
great wages and
excellent benefits. Join us and become part of our
multi award-winning team

WHAT YOUR DAY ENTAILS AS AN ADMINISTRATIVE ASSISTANT - DISPATCHER

As an Administrative Assistant - Dispatcher, you're the friendly and helpful voice that our customers and technicians rely on for essential assistance every day.

You manage incoming calls from clients who are interested in our plumbing and HVAC services and expertly schedule work appointments, creating detailed work orders and dispatching technicians based on their skills and availability.

Your attention to detail is unparalleled, and you maintain the on-call schedule for our techs to ensure that appointments are scheduled efficiently.

Additionally, you play a key role in updating and maintaining our customers' files and information, making note of any required parts and following up with clients once equipment is received.

In addition to these important responsibilities, you also prepare service invoices and collect payments, making sure to keep our financial operations running smoothly.

You are always eager to lend a hand and assist with any other tasks that need to be done around the office, ensuring that everything is running like clockwork.

You're proud of the valuable contribution you make to our team each day


THE TYPE OF ADMINISTRATIVE ASSISTANT - DISPATCHER WE NEED

Ask yourself:
Am I a clear communicator with great customer service skills? Can I manage my time efficiently and prioritize multiple dispatch tasks without letting one fall behind? Am I extremely organized and detail-oriented? If so, you'd be perfect for this customer service and dispatch role Check to see if you meet the requirements below

• Minimum high school diploma or equivalent
• 2+ years of dispatch, customer service, or project management experience
  OR an equivalent combination of education and experience
• Strong geographical knowledge of our service area
  OR ability to accurately read maps

Plumbing or HVAC industry knowledge would be beneficial but isn't required for this dispatch position.


IS THIS THE OPPORTUNITY THAT YOU'VE BEEN WAITING FOR?
Location: 19083