Customer Service Representative - Malvern, United States - Malvern Glass, Inc.

Malvern Glass, Inc.

Verified Company

Malvern, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Malvern Glass is a commercial and residential glazing contractor active on projects throughout the Delaware Valley. We are seeking a Residential Glazing Customer Service Representative to join our team. You will be responsible for helping customers by providing product and service information. This includes providing customer quotes, ordering materials, invoicing customers and resolving technical issues. We seek an individual with a maximum 20 mile commute.

The company offers:
regular profit sharing bonuses; 401k 100% match; Paid vacation, holidays and sick days; excellent healthcare plan; dental, vision, disability and life insurance

Responsibilities:

Develop and maintain a knowledge of residential glazing products and services
Use an industry software to price and quote customer product and service requests
Enter customer orders into accounting system
Order materials and coordinate scheduling of customer orders with Malvern Glass Residential Manager
Invoice customer orders and process customer payments
Address customer issues and concerns
Maintain records of customer invoicing and payments

Qualifications:

Independent, selfstarter with excellent communication and organizational skills
Previous experience in residential construction customer service and sales would be a Plus
Glass and glazing construction industry experience would be a Plus
Skilled with Microsoft Office (Word, Excel, Outlook) & Adobe PDF
Ability to prioritize and multitask
Positive and professional demeanor

Pay:
$ $22.00 per hour

Expected hours: 40 per week

Benefits: