- Excellent communication skills,
- bility to Empathize, pacify and handle Irate Customers withExceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
- nswer incoming calls and respond to customer's emails intimely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources andOffer Solution to customers.
- Research, identify, and resolve customer complaints usingapplicable software.
- Route calls and tickets to appropriate resources and Domains whocan best support he user,
- Document all call information according to standard operatingprocedures.
- Recognize, document, and alert the management team of trends incustomer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports.
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Mainframe IMS Admin
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Diverse Lynx Plano, United StatesJob Title: Mainframe IMS Admin · Duration: Full Time/ Permanent · Job Location: Plano, TX · Roles & Responsibilities Deep knowledge Maintain and Support the Mainframe IMS administration · Administer mainframe IMS database systems and supporting products. · Installing and co ...
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ApTask Plano, United StatesAbout Client: · The Client is a leading global IT services and consulting company, providing a wide range of services to clients in various industries, including banking, financial services, retail, manufacturing, healthcare, and more. It is one of the largest employers in the I ...
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Mainframe zOS Admin-L3
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Diligent Tec, Inc Plano, United States Full timeMust Have Technical/Functional Skills : · Job Description · Experience working with z/OS, JES2, SMP/E, TSO, IOCP/HCD, Parallel Sysplex · Create, populate, secure and troubleshoot IBM z/OS USS (UNIX Systems Services) file systems and mount points. Manage the USS environment on an ...
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Mainframe CICS Admin
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Mainframe Storage Admin
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F2OnSite Plano, United StatesMainframe Storage Engineer - L3 - Remote 2 year contract · On-Call and weekend availability may be required · Remote but can be Hybrid for those living near Plano, TX if preferred. · Relevant Experience · (in Yrs) 10+ Must Have Technical/Functional Skills Lead Storage (Tape ...
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Mainframe zOS Admin-L3
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Tata Consultancy Services Plano, United StatesStrong Hands on experience in z/OS and ISV Products installation, customization and upgrade using SMP/E · Install, customize, test, implement, document, and support independent software vendor (ISV) products as required (this includes user modifications that require customizatio ...
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Mainframe zOS Admin-L3
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Centraprise Plano, United StatesExperience working with z/OS, JES2, SMP/E, TSO, IOCP/HCD, Parallel Sysplex. · Create, populate, secure and troubleshoot IBM z/OS USS (UNIX Systems Services) file systems and mount points. Manage the USS environment on an IBM z/OS mainframe platform. · Create/update and debug z/O ...
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Mainframe CICS Admin-L3
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Siri InfoSolutions Inc Plano, United StatesJob Description · Job DescriptionExperienced in operation, support, customization, and use of z/OS, MVS, and ancillary products primarily related to CICS administration including SMP/E maintenance, SLIP design and setting, SVC dump reading, customizing Main view and Omegamon pane ...
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Mainframe Storage Admin
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Mainframe z/OS Admin-L3
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System Engineer Mainframe Admin
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Diverse Lynx Plano, United StatesJob Title: System Engineer // Mainframe Admin · Location: Plano, TX (onsite) · Type: C2C · JOB DESCRIPTION: · • Excellent communication skills, · • bility to Empathize, pacify and handle Irate Customers withExceptional communication skills. · • Technical Knowledge in Troublesh ...
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Mainframe zOS Admin-L3
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Centraprise Plano, United StatesJD : · Experience working with z/OS, JES2, SMP/E, TSO, IOCP/HCD, Parallel Sysplex · \ · Create, populate, secure and troubleshoot IBM z/OS USS (UNIX Systems Services) file systems and mount points. Manage the USS environment on an IBM z/OS mainframe platform. · Create/update and ...
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Mainframe zOS Admin-L3
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Centraprise Plano, United StatesDeep knowledge z/OS (200+ ISV products) and Storage DASD. · Knowledge in mainframe Network and scheduling on CA7 . · Installing and configuration of z/OS systems Perform z/OS debugging and problem analysis · 8-10 Years · 1. Knowledge and experience in support for a complex Mainfr ...
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Mainframe Z/OS Admin
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F2Onsite Plano, United StatesJob Description · Job DescriptionRelevant Experience · Must Have Technical/Functional Skills Strong Hands-on experience in z/OS and ISV Products installation, customization and upgrade using SMP/E · Experience Required 10 – 15 Years · Roles & Responsibilities · Install, customi ...
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Mainframe zOS Admin-L3
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Mainframe Admin
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Mainframe IMS Admin-L3
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Tata Consultancy Services Plano, United States1. Deepknowledge Maintain and Support the Mainframe IMS administration · • · 2. Administermainframe IMS database systems and supporting products. · • · Installing and configuration and fine tunningMainframe IMS Environmanets with debugging and problem analysis · ...
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Mainframe zOS Admin-L3
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Tata Consultancy Services Plano, United States· •Experience working with z/OS, JES2, SMP/E,TSO, IOCP/HCD, Parallel Sysplex · •The candidate will be required to provide production off hourcoverage (if necessary) and support periodic weekend implementations · •Create, populate, secure and troubleshoot IBM z/OS USS (UNIXSyst ...
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Mainframe zOS Admin-L3 in Plano, TX
1 week ago
Jconnect Infotech Inc Plano, United StatesJob Description · Job DescriptionVISA- US Citizen/ Green Card · Experience working with z/OS, JES2, SMP/E, TSO, IOCP/HCD, Parallel Sysplex · Create, populate, secure and troubleshoot IBM z/OS USS (UNIX Systems Services) file systems and mount points. Manage the USS environment o ...
System Engineer Mainframe Admin - Plano, United States - Diverse Lynx
Description
Job Title:System Engineer // Mainframe Admin
Location:
Plano, TX (onsite)
Type:
C2C
JOB DESCRIPTION:
All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role.
We promote and support a diverse workforce across all levels in the company.