- Conveying information and ideas to others in a convincing and engaging manner through a variety of methods, both internal and external.
- Ability to analyze market segments, evaluate competitors and collect customers preferences to develop product roadmaps that create competitive advantages.
- Setting ambitious standards of performance for self and the overall team; responsibility for work goals; initiates, focuses, and monitoring the efforts; proactively acting, and going beyond what is needed.
- Developing and sustaining relationships based on an understanding of client, partner and stakeholder needs and actions.
- Conveying information and ideas to others in a convincing and engaging manner through a variety of methods, both internal and external.
-
Leadership Ability to influence and participate in the decision process for product development and product strategy at different levels in the organization.
- Innovative
- Ability to analyze market segments, evaluate competitors and collect customers preferences to develop product roadmaps that create competitive advantages.
-
Problem Solving and Decision Making Identifying issues, problems, and opportunities; obtains and compares information from various sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, & chooses a course of action.
- Driving for Results
- Setting ambitious standards of performance for self and the overall team; responsibility for work goals; initiates, focuses, and monitoring the efforts; proactively acting, and going beyond what is needed.
- Client & Partner Relationships
- Developing and sustaining relationships based on an understanding of client, partner and stakeholder needs and actions.
- Experience launching new products in the US market for Residential, Small and Medium Business, Large Enterprise and/or Wholesale customers is a plus 3+ years of experience in pre-sales, product architecture, sales engineering or operations roles is a plus
- Exceptional organizational skills and the ability to manage the success of multiple projects concurrently
- Able to work in a fast-paced environment, and work collaboratively with Network, Engineering, Sales, Portfolio Management, Marketing, Legal, IT, Operations, Finance, Service Delivery & Assurance teams to ensure proper development and management of services
- Must be an enthusiastic self-starter, able to work independently
- Experience in managing a small team of Product Managers, Product Analysts, Sales Engineers and/or Business Analysts is a plus
- Proficiency with Microsoft Office Suite, Jira and Confluence is required#LI-SS1Additional Information
WHY JOIN US? _We aspire to contemporary ways of working._
At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances.We have a brand new, state-of-the-art corporate HQ in Charlotte, NC and we prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce.
We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. _We offer competitive compensation and comprehensive benefits._
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health.Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
_Diversity, equity and inclusion_
_are at the center of our grounding belief in Being Real._When we bring our authentic selves to work, everyone is better as a result.A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.
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Product Owner Offer Management - Charlotte, United States - BrightSpeed
Description
Job DescriptionWe are currently looking for a Product Ower, Offer Management, to join our growing team.This is a critical component of the Brightspeed Innovation team, leading the development, launch and lifecycle management of portfolio products and platforms for Mass Markets, Enterprise and Wholesale customers.
In this role, you will report directly to the Director, Product Innovation.You will have a proven track record for managing the entire lifecycle of different product implementations and product platform projects in the U.S.
market, maintaining a high level of ownership and accountability across the whole process (end-to-end).You will be responsible for defining, developing and executing the vision for each product related project within the portfolio, as well as enhancing as needed the existing platforms.
As a Product Owner, Offer Management, you will have the following duties and responsibilities:Interact with business and technical stakeholders to identify needs, opportunities, and gaps; solve problems to ensure a quality, highly efficient outcomeDevelop a deep understanding of specific product related platforms, internal and external customersDocument customer personas, customer journeys and guidelines for user experienceLead the innovation agenda for the product platform, actively recommending new features with the objective to continuously improve User Experience and Customer Experience, both for Brightspeed employees and customersCollaborate with Sales, Engineering, IT, Marketing, Network, Operations, Finance, Service Delivery, and Service Assurance to ensure proper development and management of servicesPrepare and understand requirements for new products, platforms and product related projects for Mass Markets, Enterprise and Wholesale market segmentsWork with IT and other key stakeholders to groom product requirements and turn them into actionable Jira tickets and technical requirements for software developers and network architectsEstablish end-to-end plans involving all required resources -internal and external- for a successful development, implementation and launch of new projectsCollaborate with vendors and different teams to evaluate, test, qualify and select technological solutions associated to product initiativesParticipate in meetings with customers, vendors, events and other internal and external activities as required to contribute to promoting the Brightspeed brand and its products and understanding the needs of customers from different segmentsQualifications:Qualifications
PROFESSIONAL SUCESS COMPETENCIES:
Communicating
Leadership Ability to influence and participate in the decision process for product development and product strategy at different levels in the organization.
InnovativeProblem Solving and Decision Making Identifying issues, problems, and opportunities; obtains and compares information from various sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, & chooses a course of action.
Driving for ResultsWHAT IT TAKES TO CATCH OUR EYE:
Bachelors Degree required in Engineering, IT, or equivalent work experience3+ years of experience in telecommunications products like Metro Ethernet, GPON, Broadband Internet, DIA, SD-WAN, and managed services like Managed WAN/LAN/Wi-Fi, Cybersecurity3+ years of experience as Product Manager, Product Owner or Business AnalystExperience launching new products in the US market for Residential, Small and Medium Business, Large Enterprise and/or Wholesale customers is a plus3+ years of experience in pre-sales, product architecture, sales engineering or operations roles is a plusExceptional organizational skills and the ability to manage the success of multiple projects concurrentlyAble to work in a fast-paced environment, and work collaboratively with Network, Engineering, Sales, Portfolio Management, Marketing, Legal, IT, Operations, Finance, Service Delivery & Assurance teams to ensure proper development and management of servicesMust be an enthusiastic self-starter, able to work independentlyExperience in managing a small team of Product Managers, Product Analysts, Sales Engineers and/or Business Analysts is a plusProficiency with Microsoft Office Suite, Jira and Confluence is required#LI-SS1Additional InformationWHY JOIN US?
We aspire to contemporary ways of working.
At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances.
We have a brand new, state-of-the-art corporate HQ in Charlotte, NC and we prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce.
We also invest in technology that enables our entire team to stay connected.Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health.
Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Diversity, equity and inclusion are at the center of our grounding belief in Being Real .When we bring our authentic selves to work, everyone is better as a result.
A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer/Veterans/DisabledFor all applicants, please take a moment to review our Privacy Notices:Brightspeeds Privacy Notice for California ResidentsBrightspeeds Privacy NoticeQualifications
PROFESSIONAL SUCESS COMPETENCIES:
Communicating
WHAT IT TAKES TO CATCH OUR EYE: Bachelors Degree required in Engineering, IT, or equivalent work experience* 3+ years of experience in telecommunications products like Metro Ethernet, GPON, Broadband Internet, DIA, SD-WAN, and managed services like Managed WAN/LAN/Wi-Fi, Cybersecurity* 3+ years of experience as Product Manager, Product Owner or Business Analyst
* [Brightspeeds Privacy Notice for California Residents])* [Brightspeeds Privacy Notice])#J-18808-Ljbffr