Front Office Coordinator - La Porte, United States - MyCare Medical Group

MyCare Medical Group
MyCare Medical Group
Verified Company
La Porte, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Job Summary


The Front Office Coordinator would be responsible for greeting all patients and clinic visitors in a friendly manner, directing them to the appropriate location, and providing general information about the office.

The front office activities include receptionist tasks, check-in & check-out processes and referral coordination duties.


Responsibilities:


  • Answering phones efficiently and with the proper etiquette, directing the calls to the appropriate person/department. Updating patient information in computer when necessary
  • Scheduling new patients, collecting insurance information, filling out proper forms to set up new patient files and preparing file labels
  • Verifying medical insurance for all appointments (at least one day prior to service) and walkin patients
  • Maintaining inventory of new patient forms and office supplies required for front desk activities
  • Monitoring patient wait time and ensuring physicians' ontime schedule. Prioritizing appointment versus walkin. Assisting in pulling charts for walkin patients.
  • Providing patients the proper documentation for quick referrals using preferred network
  • Ensuring patients leave with all necessary forms and paperwork (i.e. receipt of visit, lab requisition, prescription, etc.)
  • Scheduling any necessary followup appointments, confirming next days appointments, and also following up on any missed appointments
  • Respecting and maintaining privacy and dignity of patients to assure client confidentiality at all times

Job Qualifications

  • High school diploma or equivalent
  • 1 year of experience within a medical office setting
  • Data entry and typing experience
  • Bilingual in English/Spanish is preferred
  • Knowledge of basic medical terminology is preferred

BENEFITS

  • Comprehensive benefits package, including Health, Vision, Dental, and Life insurances
  • FSA and Life Assistance Program (EAP)
  • 401(k) Retirement Plan
  • Health Advocacy, Travel Assistance, and My Secure Advantage
  • PTO Accrual and Holidays

ZIP

INDNP
ISc21h5vDU
More jobs from MyCare Medical Group
See all jobs of MyCare Medical Group