Engagement Director - New York - confidential

Description

Check out the role overview below If you are confident you have got the right skills and experience, apply today.

Engagement Director

About the Company

Nonprofit founded & supported by the business community that addresses child care challenges for the workforce

Industry
Management Consulting

Type
Non Profit

Founded
2010

Employees
1-10

Specialties

• employee assistance programs
• early childhood investment
• business networking
• language development and early literacy
• corporate book drives
• advocacy
• colorado child care contribution tax credit
• social impact bonds
• and lunch and learn series
  

About the Role

The Engagement Director is a critical member of the team, leading strategic client consulting engagements to help organizations that want to reduce child care barriers to workforce engagement in their business or community. This role is central to expanding their client services, working directly with organizations to assess workforce needs, navigate the child
care landscape, and develop tailored, high-impact solutions.

We're seeking a dynamic, innovative team player with a collaborative spirit, strong project management skills, and a commitment to delivering high-quality work and lasting impact.

Reporting to the Chief Impact Officer and working alongside two peer Directors, this role manages multiple projects across diverse geographies and sectors. The Engagement Director serves as the primary point of contact for executive clients, guiding them through comprehensive needs assessments, data-informed planning, and consensus-driven implementation strategies.
They will also provide leadership to Engagement Associates, help evolve their engagement model and ensure every client experience is exceptional.

Core Responsibilities

• Ensure value is delivered to clients and core stakeholders for each engagement

• Oversee full life cycle of client engagements from initial scoping to delivery of solutions to ensure an excellent experience and impact

• Create focused project plans and compelling presentations to educate clients and outline data-driven recommendations

• Develop and maintain trusted advisor relationships with new and existing executive clients

• Support and navigate partnerships among clients and execute work within the context of client's business and political landscape

• Design and facilitate working sessions with cross-functional client teams to align on goals, surface concerns, and gather feedback throughout the engagement

• Conduct comprehensive needs assessments, financial modeling, benchmarking analysis and feasibility studies

• Oversee end-to-end project delivery, engaging appropriate members of the team to accomplish project goals, and provide oversight for team members and sub-contractors as needed

• Support business development activities to enhance their pipeline and impact including maintaining warm network relationships, identifying new business opportunities, supporting scoping and proposal development, and enhancing external presence online and at events

• Travel on-site to client establishments to visit facilities, host sessions, and build connections (up to 15% of time)

Desired Qualifications & Experience

• At least 3 years of formal strategy consulting experience at a reputable firm
• 7+ years of experience leading client service-oriented projects, including direct engagement with executive-level stakeholders

• Proven ability to manage complex, multi-stakeholder projects from discovery through delivery

• Demonstrated expertise in conducting needs assessments, synthesizing data, and delivering actionable, tailored recommendations

• Skilled in building trusted partnerships and navigating both intra- and inter-organizational dynamics

• Exceptional facilitation skills, with the ability to guide cross-functional teams and incorporate diverse perspectives

• Highly organized and able to manage multiple xhmxlyz concurrent initiatives across different sectors and geographies

• Flexible and adaptable to changing needs in a high-growth, mission-driven organization

• Strong commitment to client service, demonstrated through responsiveness, attention to detail, and consistent delivery of high-quality work

• Passion for the mission and a demonstrated interest in early care and education

• Preferred: Knowledge of the early childhood care and education landscape

Special Skills & Knowledge

• Excellent written and verbal communication skills with the ability to present complex ideas clearly

• Strong analytical thinking and strategic problem-solving skills

• Ability to work independently while contributing to a collaborative and supportive team culture

• High emotional intelligence and professional presence when working with diverse partners and clients

Technical Skills

• Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, SharePoint)

• Experience with communication tools (e.g. Slack), and project management platforms (e.g. Asana) preferred

Team Size
12

Travel Percent
Less than 10%

Functions

• Strategy
  

Skills

• Consulting required