Teller I - Needham, United States - Needham Bank
Description
Job Summary**:
Proficiently perform teller function, processing transactions with accuracy and balance according to the Bank's standards, policies and procedures. Increase the Bank's market share by maximizing sales opportunities through relationship management and business development efforts.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Demonstrate awareness, commitment and dedication to servicing and building customer relationship
- Gain full knowledge of the products and services offered by the Bank
- Promote bank products, contributes to referrals and refer or resolve customer inquiries concerning accounts or other banking services
- Responsible for operational compliance and adherence to bank policies and procedures
- Gain full understanding and knowledge of the teller function
- Consistently deliver exceptional customer service
- Perform additional duties as requested, needed or assigned
JOB REQUIREMENTS
- Ability to work a flexible schedule based on the hours of operation of the Bank, including Saturday mornings
- Ability to lift 30 pounds
- Basic knowledge of keyboard and computer skills
- Ability to perform basic arithmetic operations with the use of a calculator
- Must have basic business acumen and professionalism
- Ability to build strong relationships and alliances across the organization, exceed customer expectations, ability to adapt to change, reliable and highly motivated
- Must have reliable transportation
- Must be flexible and able to adapt to new job locations and reassignments as directed
- Fluent in written and verbal English
- Ability to adhere to Needham Bank's Core Values (_Focus on Customer Relationship, Embrace Change, Work as a Team, Be an Asset to Your Community, Always Learn, and Do the Right Thing_)
Experience and Skills:
EDUCATION & EXPERIENCE
- High School Diploma or GED
- Up to two years of teller or cash handling experience with accurate balancing record
- Customer service experience and/or sales experience preferred
WORKING CONDITIONS/PHYSICAL DEMANDS
- Normal business office environment
Needham Bank offers a competitive salary and an amazing benefit package for a full-time employee which includes fully paid medical and dental insurance, HRA, 401(k) plan with an 8% bank match, paid time off (PTO), paid holidays, a bonus program, flexible spending accounts, vision service plan, group term life insurance, short and long term disability insurance, tuition reimbursement, and an Employee Assistance Program.
Needham Bank is an Equal Opportunity/Affirmative Action Employer.
Needham Bank will provide all applicants for employment and all employees with equal opportunity for employment and promotion regardless of race, color, religion, gender, national origin or ancestry, age, disability, veteran status, military service, sexual orientation, genetic information, or gender identity.
From:
Needham Bank
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