Account Manager - Pennington, United States - Travefy

Travefy

Verified Company

Pennington, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Build tools that are shaping the future of travel.
At Travefy our mission is to power the success of travel professionals.

Our platform - including trip proposal, itinerary management, and client management tools - help Travel Advisors, Tour Operators, and other professionals efficiently grow their businesses.

We're proud that Travefy powers thousands of travel businesses across the globe and are excited to grow our team with others who have a passion to solve problems and transform the travel industry.

Account Management is critical to Travefy's support efforts and our commitment to the success of our largest customers.

Account Managers at Travefy have key areas of responsibility and own their own work streams—all of which directly impact the success of the team.

This position is available in Omaha and Lincoln, Nebraska or Pennington, New Jersey._

Roles & Responsibilities

As an Account Manager you will:

Manage a portfolio of Travefy's largest accounts with "lights out" consistency, efficiency, and attention to detail
Be an ambassador for Travefy and become an expert in our products and services
Manage the billing, onboarding, reporting, and ongoing training / education for all accounts within your portfolio
Provide online demonstrations and educate customers on product features as well as online help resources
Promote our product and encourage adoption and use of the platform
Build strong relationships with accounts to understand a detailed picture of what they want, need, and desire and ensure you identify each client's unique priorities in order to cater their training to them
Own regular reporting of accounts including financial and usage among others

You'd Be A Great Fit If

You are a highenergy, selfstarter with an infectiously positive attitude
You are a top notch written and verbal communicator
You are an ambitious, highcapacity personality that is motivated by completing daily responsibilities and goals
You naturally build relationships and trust with clients and people naturally gravitate to you
You are someone who excels in a dynamic, datadriven environment
You have a professional sense of urgency for customer needs and you are a steady, consistent manager of your portfolio of clients.

Requirements:

You have demonstrable experience in account management, client support, or project management
You are organized with a high attention to detail and the ability to own and manage a portfolio
You are a people person and a polished communicator both verbally and written
You have a strong analytical ability with a high proficiency using google sheets / excel to manipulate data across sources
You are a creative problem solver and strategic thinker

- _Experience with SaaS technology or the travel industry is a plus_

Levels

Available Levels include:

Account Manager
Senior Account Manager

Benefits
-
$60K-$90K total compensation commensurate with experience including salary and target bonus
-
Healthcare, Dental, and
Vision coverage for you and your family in addition to
Disability Insurance and
Life Insurance.
-
401(k) Retirement Plan with automatic company contribution

An
Unlimited Vacation Policy including an
Annual Travel Stipend:
Enjoy a
technology budget, food budget, and fun work environment
And more
Travefy is an an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status._

Pay:
$60, $90,000.00 per year

Benefits: