Business Analyst - Des Plaines, United States - Wheels

Wheels Des Plaines, United States

3 weeks ago

Description

The Business Analyst role core responsibilities will involve utilizing technical systems and programs to access the target client's data to leverage this data to translate into value added analytics and decision support solutions.

The Business Analyst will utilize the analytical output to ensure continuous improvement, efficiencies, and maximization of cost savings for the underlying fleet and will be able to communicate the results and findings in an understandable and actionable way to stakeholders.

Essential Functions:
Manage and complete ad hoc analysis requests as well as recommend and prepare analytics that will support client and Wheels Financial services initiatives
Improve utilization of proprietary (Client, Wheels) and industry data to support client decision making and responsiveness
Communicate analysis findings, verbally and in writing, through meetings, white papers and emails to portray the knowledge, confidence, and meticulousness of a strategic program partner and expert in fleet management
Tactfully handle multiple competing, and often short term, timelines while providing service excellence towards all work
Use standard reporting software tools to extract and format data required for analytical reporting
Analyze and interpret information to determine cause & effect factors and trends relating to operational performance and communicate these findings verbally and in writing ay to stakeholders
Follow data mining techniques to gather relevant information from client and entire client data sets for internal and external benchmarking purposes to leverage best practices
Provide specific recommendations based on sound logical and knowledge of fleet operations and industry trends
Ability to explain data trends through understanding of client operational and fleet business data levers and underlying root causes
Meet with specific client stakeholders and other subject matter experts to gather requirements and understand specifications for Business Reviews, SLA reporting, key operational projects and any additional reporting / analytical needs
Utilize strong written and verbal communication skills to convey meaning and interpretation of data conclusions to internal and external clients
Collaborate with key partners and subject matter experts to analyze processes and system functionality, identifying pain points, inefficiencies and improvement opportunities
Develop meaningful reports for leadership with root cause analysis
Use both standard processes and independent thought processes to derive conclusions from data trends
Actively pursues best practices in the area of analytics and related technical areas by leveraging available formal (classroom or online training, industry events) and informal (existing team resources, independent research) resources
Communicate with co-workers, team members, management, clients and others in a courteous and professional manner
Conform with and abide by all regulations, policies, work procedures and instructions
Demonstrate reliable and predictable attendance

Competencies:
Ability to coordinate multiple efforts, various cross functional teams and individuals simultaneously and effectively
Strong facilitation and communication skills at various organizational levels in the business and with clients
Demonstrates open, effective communication and teamwork
Customer focused
Acts with integrity and professionalism

Job Specifications:
This role can be in either Alpharetta, GA (preferred) or Des Plaines, Ill
This is a full-time position and hours of work are Monday thru Friday, 8:00 AM to 5:00 PM

Travel:
Less than 10% overnight travel

Education & Experience:
Bachelor's degree required and MBA preferred
2-4 years' experience as corporate analyst in a financial services, operational or fleet management related experience highly preferred
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Access)
Proficient in Tableau (should be able to build comprehensive dashboards from data sets)
Strong written and verbal client presentation skills required
Excellent time management, analytical, and critical thinking skills

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