Sds Customer Service Representative - Claysburg, United States - Sheetz

Sheetz

Verified Company

Claysburg, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

SDS Customer Service Representative:

2148 242 Sheetz Way
CLAYSBURG, Pennsylvania
Full-Time

Job Description:

OVERVIEW
Handle store-related issues and directs store customers to the appropriate individual within the supply chain for resolution.

RESPONSIBILITIES (other duties may be assigned)

Resolve store customer issues relating to deliveries, delivery times/schedules, pricing, invoices, and credits.
Direct store customer questions, requests or concerns to the appropriate individuals within the supply chain for resolution.
Follow up on all store customer related issues to ensure store customer satisfaction.
Allocation (Force Shipments) / Data Entry
Act as a liaison between all SDS departments.
Enter data accurately.

QUALIFICATIONS
(Equivalent combinations of education, licenses, certifications and/or experience may be considered)

Education

High School degree / GED required
Technical / Trade training / Sheetz training preferred

Experience

2 years customer service experience required

Licenses/Certifications

None required

Tools & Equipment

General Office Equipment

******ABOUT SHEETZ:

Since 1952, Sheetz, Inc. has served up top
tier convenience and customer service to its communities at the intersection of food and convenience. The family
owned company continues to experience limitless growth resulting in over 675 locations in Pennsylvania, Ohio, Virginia, West Virginia, Maryland and North Carolina (Michigan coming soon).
Our mission at Sheetz has been to meet every need of a customers onthego, from gas to snacks and everything in between. Of course, things have changed over the course of over 70 years. We like it that way, because we understand that innovation is the key to good business. Life is faster and busier, and customers expect us to be there when they need us most. One thing that always will remain the same is our commitment to Total Customer Focus, valuing and embracing our employees at a highlevel, and supporting the communities in which we operate.