Business Systems Analyst - Riverside, United States - Riverside Community College District

Description

Business Systems Analyst (Information Services) - District


Department:
Information Svcs (D)

Position Type:
Support Staff (Classified / Confidential)

College/Campus:
District

Physical location of the position:
District

Employment Type:
Full-Time

If Part-Time, indicate the number of hours per week

Position Length: 12-month


Salary Range:
Grade T


Salary Amount:
$9,380 - $11,417


Salary Type:
Monthly

Is this position categorically (grant) funded? No

Job Description


BASIC FUNCTION:

Under the supervision of the Director of Software Development, provides the communication link between the users of the administrative information systems and technical resources of the Information Services department.

Directs users to fully utilize all features and functions of the systems; leads users in decision-making regarding codes, values, parameters, policy and procedure changes, data conversion specifications, validation criteria, forms, report standards, and ad hoc reporting needs.

Develops both functional and semi-technical specifications and in conjunction with end users, analyzes, troubleshoots, and researches software problems. Functions as a project leader in certain circumstances.


DISTINGUISHING CHARACTERISTICS:
This classification is one of the most advanced level of the
information technology series, which includes the classifications of the system administrator, application support technician and the analyst/programmer. The business systems analyst works relatively independently supporting applications areas and developing systems for complex processes.


EDUCATION:
A bachelor's degree from an accredited institution in a related field.


EXPERIENCE:

At least three years of directly related experience with administrative computer systems as an advanced user or an advanced integrated information systems technician, higher education information systems, using microcomputers, and effectively coordinating multiple, competitive planning efforts for new systems or system enhancements, is required.

KNOWLEDGE OF:

Computer systems design, databases (data element dictionaries and corresponding programming languages), structured queries, desktop operating systems, report analysis and data variation implications, implementation of new information systems, functional and technical specifications, validation and acceptance procedures, information systems standards and procedures, problem diagnosis and resolution, documentation standards, web based systems, problem solving techniques, training methods for technical and non-technical staff.

Principals and techniques of programming and application generation tools.

Excellent verbal and written communication skills, and the ability to work independently with minimal or no supervision on a variety of projects at any given time.

ABILITY TO:
Communicate intelligently with line staff and management; exhibit superior verbal and written communication skills.

Understand user needs and develop both manual and technological solutions; establish and maintain harmonious working relationships with others; analyze complex user problems, evaluate alternatives and devise efficient, cost effective, user friendly solutions; provide technical guidance and recommendations concerning application systems; communicate complex technology applications issues clearly to non-technical parties orally or in writing; work under pressure of deadlines and still make decisions that are appropriate for the situation; locate problems from verbal explanations and correct errors without disrupting end user operations.

COMMITMENT TO DIVERSITY:

Candidate must demonstrate clear evidence of sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of community college students, staff, and the community.

CONTACTS:
Co-workers, other departmental staff, managers, faculty, software providers, vendors, local State and Federal agencies.


WORKING CONDITIONS:
Normal office environment.


Duties and Responsibilities:

REPRESENTATIVE DUTIES:

• Designs, creates, modifies, debugs and otherwise administers system tables, reports, forms, screens, programs and other elements that make up administrative software systems, auxiliary systems, and academic systems of the college.

These unique systems include the following:
Datatel, Resource25/25Live, People Admin, and OnBase/Hershey.

• Manages or leads in research, analysis, development, testing and implementation of new and existing administrative software applications.
• Demonstrates knowledge of programming languages including SQL, XML, Uniquery, UniBasic, C-Sharp and HTML; data collection methods and reporting tools including Crystal Reports and ODS; relational database management systems and central data dictionaries.
• Develops programming code (computed columns/Uniquery paragraphs) and functional programming language specifications for the Analyst/Programmers and designs, implements and tests final projects for accuracy, functionality, and completeness before placing in a production environment.
• Demonstrates ability to independently develop applications using enterprise-level tools including application languages, query languages and web development tools to meet user and District needs.
• Ability to meet the changing needs of current administrative software to web-based solutions including the transition of Datatel UI to Datatel Web solutions, R-25LIVE, SharePoint, and Portal solutions.
• Responds to the dynamically changing environment and complexity of the 3-college District which directly impacts workflow and state reporting within Datatel and other District administrative software applications.
• Manages tasks related to the day-to-day project control for the District's administrative systems, including coordination with Information Services staff, classified staff, and administrative personnel within the District
• Manages a variety of projects as assigned ensuring timely and accurate delivery of projects including the receipt, disposition and resolution of incidents; troubleshoots and determines corrective actions for those incidents, and coordinates the scheduling and project deadlines of management, faculty and staff involved in the project.
• Demonstrates extensive knowledge of , and ability to conduct a performance gap analysis and/or needs assessment in order to identify issues within a department or workflow and creates output that can include reports, documentation and/or training as deemed necessary
• Analyzes and evaluates the business requirements of departments and workflows, developing complex business processing rules using the District's administrative systems.
• Collaborates with management and staff in the establishment and/or revision of policies and procedures regarding the use of district administrative systems.
• Collaborates with management and staff in the establishment and/or revision of policies and procedures regarding the use of administrative systems.
• Performs advanced business systems analysis, designs software application functions, and develops complex business rules to streamline processes, workflows, and reporting utilizing various high-level languages.
• Manages the development of MIS and CCFS-320 reporting processes to produce the State reporting of the District for the State Chancellor's Office. These reports include the term-based and annual reports for student, employee, apportionment and F/A data.

Duties and Responsibilities - Continued: Duties continued:

• Creates and provides instruction, training materials, custom documentation, and procedures for use of District's administrative systems. This includes the design and development of automated training utilizing Adobe Captivate Software.
• Establishes and maintains effective communication between Information Services staff, network, management and District departments ensuring representation of User interests; relays departmental concerns and issues to the Director of Software Development for possible Information Services involvement and/or other specific action. Must have the ability to understand different political issues, financial constraints, and departmental needs.
• Attends internal and external meetings; participates, co-chairs, and chairs District committees as assigned; represents RCCD and formally presents at various external regional and national meetings including DUG, 3CDUG and CollegeNet User Conferences.
• Develops additional skills, knowledge and abilities through education, training, in-services, seminars, and conferences in order to maintain and enhance the level of knowledge and skills required to satisfactorily complete job assignments, to stay current with technology trends related to areas of responsibility, as well as to provide recommendations to improve software applications and procedures.
• Participates in District-provided in-service training programs
• Maintains a friendly, supportive atmosphere for students, staff, faculty, and the public.
• Performs other duties, related to the position, as assigned.

CONDITIONS OF EMPLOYMENT:

SALARY:
Salary grades consist of nine steps. A new employee is normally placed on Step 1 of the grade.

Changes in step placement take place on the first day of the first month following the anniversary date of attaining permanent classified employee status until the maximum of the grade is reached.

HOLIDAYS:
There are 13 holidays observed each year. A pro-rata reduction will be made for employees working less than full-time and less than twelve months.


VACATION:

Employees are granted 12 days of vacation per year through the first five years of service to the District; 15 days after completion of five continuous years of service to the District; 20 days after completion of ten continuous years of service to the District; and 22 days after completion of 15 continuous years of service to the District.

This computation is based on full-time, twelve-month employment. A pro-rata reduction will be made for employees working less than full-time and less than twelve months.


SICK LEAVE:
One day of sick leave for each month of service is granted. This is based on full-time, twelve-month employment. A pro-rata reduction will be made for employees working less than full-time and less than twelve months. There is no limit to the number of days of sick leave which may be accrued.


FRINGE BENEFITS:
The District provides a health and welfare benefit package for employees and legal qualifying dependents.

Those employees working less than full-time and less than twelve months will receive a pro-rata share of the benefit package.

The dollar value of the package is a subject of negotiation between the District and the Bargaining Unit.

The work location and assignment within a job classification is determined by the District and may be subject to change.

All offers of employment will be contingent upon the availability of funds and approval by the Board of Trustees.

The Riverside Community College District complies with all federal and state rules and regulations and does not discriminate on the basis of ethnic group identification, national origin, religion, age, gender, gender identity, gender expression, race, color, ancestry, genetic information, sexual orientation, physical or mental disability, or any characteristic listed or defined in Section 11135 of the Government Code or any characteristic that is contained in the prohibition of hate crimes set forth in subdivision (1) of Section 422.6 of the California Penal Code, or any other status protected by law.

This holds true for all District employment opportunities. Inquiries regarding compliance and/or grievance procedures may be directed to the District's Title IX Officer/Section 504/ADA Coordinator.

Harassment of any employee/student with regard to ethnic group identification, national origin, religion, age, gender, gender identity, gender expression, race, color, ancestry, genetic information, sexual orientation, physical or mental disability, or any characteristic listed or defined in Section 11135 of the Government Code or any characteristic that is contained in the prohibition of hate crimes set forth in subdivision (1) of Section 422.6 of the California Penal Code, or any other status protected by law, is strictly prohibited.

The Title IX Officer, Section 504/ADA Coordinator for the District is Ms.

Lorraine Jones, 3801 Market Street, Riverside, CA Telephone Number is:

Work Hours/Work Days for Classified and

Hourly Positions Only:
Monday - Friday: 8:00am - 4:30pm

Required Applicant Documents:
Resume or Curriculum Vitae
Cover Letter
Other Transcript

Other Document:

Other Transcript:
Attach your transcript which qualifies you for this position

Optional Applicant Documents:
Letter of Recommendation 1
Letter of Recommendation 2
Letter of Recommendation 3

Other Document:

Effective Employment Date:

Anticipated Start Date:
August or September 2023

Application Deadline:
Open Until Filled


Special Comments:






IMPORTANT NOTICES:

First review of applications is July 31st and every two weeks thereafter, until the positions are filled.

*It is anticipated that interviews will occur sometime during the 1st or 2nd week of September.

Please note:
The selection process typically concludes within four to six weeks from the closing date. There are, however, exceptions to this general guideline. Status updates will be made throughout the process. Please refer to your account for any updates to the status of your application.

• An electronic, RCCD on-line application must be completed to be considered. All portions of the application must be entirely filled out with all information qualifying an applicant for the position. Listing 'see resume' or a similar statement is not acceptable. Only information on the official RCCD application (not resumes) will be considered to determine whether an applicant meets the minimum requirements for the position for which he/she is applying.
• All supporting materials, required or optional, must also be in electronic formats and attached to the electronic, on-line application when applying. Supporting materials are only accepted as Adobe Acrobat (.pdf) or Microsoft Word files and must be less than 2 MB in size.
• An application will not be considered complete unless ALL REQUIRED DOCUMENTS are electronically attached to the application by the Application Deadline date. An incomplete file may subject the candidate to disqualification.
• Paper applications and supporting materials, including letters of recommendation, WILL NOT be accepted All documents must be submitted electronically with the online application.
• Letters of reference, IF REQUIRED, must be NON-CONFIDENTIAL and submitted electronically when applying on-line.
• Interested candidates must apply by the deadline listed above by 8:00 p.m., Pacific Standard Time.
• The Riverside Community College District does not require testing at the initial application filing period. As you progress through the selection process, you may be required to perform a job-related test based on the needs of the work area for which you are being considered.
• The District will make reasonable accommodations for applicants with disabilities. Applicant should contact Diversity and Human Resources at for assistance.

Application Types Accepted:
Classified/Management/Confidential Application


Apply here:
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