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    Import Coordinator - Atlanta, United States - Quest Financial

    Quest Financial
    Quest Financial Atlanta, United States

    2 weeks ago

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    Description
    Our client located in Dunwoody/Perimeter area is looking for three Import/Customer Service Coordinators to join their growing organization

    Direct-Hire, Permanent Position

    Salary:
    $48K with Bonus

    They provide a great benefits package: Medical/Dental/Vision/401K Match

    Location:
    Dunwoody, GA

    Will work in Office 5 days/week during training period and then move to hybrid schedule 3 days in office/2 days WFH


    Import Coordinator Responsibilities:
    Proactive mindset and collaborative approach to daily tasks
    Responsible for the timely and cost-efficient transport of containers by rail, truck, barge, and feeder vessel to/from locations within the GEO area of operation
    Deals directly with customers regarding inland related issues, container information or routing of cargo via various communication channels such as salesforce and the phone contact center
    Facilitates the release of cargo including clearance for in-bond moves, customs clearance in Terminal systems, notification of Customs for cargo ordered to General Order and filing Customs entry for empty containers
    Arranges Mini Land Bridge transportation and bookings on carriage
    Prepares cargo release, issues delivery orders and support customers with proper information and processes
    Ensure daily tracking of dwelling containers, follow-up with customers on requirements for timely release, avoiding storage costs
    Responsible for the timely and cost-effective handling of return cargo
    Makes certain that proper routings are used to ensure the most cost-effective intermodal operation
    Monitors and verifies work orders are performed in requested time frame
    Research and provide documentation for all matters relating to intermodal cargo claims, as required by Management
    Responsible for compliance with all related laws regarding Hazmat, Heavy/Overweight, and Out-of-Gauge cargoes
    Accountable for problem resolution with customers, vendors, and other offices within the company, as required by Management
    Ensure proper follow-up of cargo dwell time, no more than 24hrs after announcement
    Ensures that Call center is manned daily, requires 80% compliance with READY
    Participates in projects as required by Management
    Utilizes available tools and reports to ensure all inland movements under his/her responsibility are accounted for
    by Jobble

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