Service Manager - Riverside, United States - HomeTeam Pest Defense

HomeTeam Pest Defense

Verified Company

Riverside, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Overview:

At HomeTeam
, we put people first.
We make sure at **HomeTeam
you have the tools, support, and training needed to deliver a delightful experience to every customer.

Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be
HomeTeam's next all-star player.

Responsibilities:

**As a
HomeTeam Service Manager, you can expect to**: - Ensure daily assigned revenue is completed

Maintain a high level of service quality
Standardize pest control technician service routes to improve route density
Schedule and review daily routes with technicians
Handle customer complaints; investigate and resolve customer service concerns
Assist technicians with field service requests and delinquent accounts
Order and maintain equipment, supplies and materials required for service work
Create a positive work environment
Attract and select high caliber employees, while maintaining qualified staff
Actively manage performance and motivate service staff
Follow and enforce work procedures, prepare work schedules, and expedite workflow to subordinates
Maintain appropriate certification/licensing as required by the state or by branch management
Coordinate training and licensing of new and existing service personnel
Coordinate and/or provide continuing training as needed
Maintain truck inventory records and perform periodic inspections
Delegate duties and examine work for accuracy and neatness
Maintain record of all commercial vehicle licenses and pest control licenses
Assist General/Branch Manager in other duties assigned
Work weekends as necessary to assist the technicians
Performs all necessary supervisory functions to effectively and efficiently manage the personnel assigned

There's plenty of perks too

Competitive pay
$$ plus bonus

- $60K - $65K + Bonus

Company vehicle, gas card and cell phone provided
Comprehensive benefits package including medical, dental, vision
Company paid life & AD&D insurance
401(k) plan with company match up to
6%:
Employee stock purchase plan
Paid time off and holidays
Employee discounts
Tuition reimbursement
Dependent scholarship awards
An opportunity to advance within the company
Recognition for a job well done
A friendly work environment
Employee referral bonuses
The opportunity for professional growth and respect that comes from working for an industry leader

**Why
HomeTeam?**-
HomeTeam is the
#1 pest management company to homebuilders

Currently performs more the 2,000,000 services a year
The company has exclusive technology with its unique
Taexx builtin pest control system during a home's construction
Pest Management Industry is growing and is a recession resistant line of business

-
HomeTeam is financially stable and growing as a subsidiary of
Rollins, Inc
,(NYSE:

ROL), headquartered in Atlanta, GA.

Qualifications:

Minimum Requirements:

Must be 18 years or older with a high school diploma or GED; College degree preferred
Must successfully pass background and drug screening
Field Representative Branch 2 license
Minimum 2 years experience in management and industry experience
Must have experience with sales, marketing, and office administration
Experience supervising, coaching, and developing staff

Physical Demands / Working Environment:

Safely use a ladder within the manufacturer's weight capacity
Lift and carry up to 50 lbs.
Ability to work in all types of weather conditions
HomeTeam is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities_

- #HTPD290HWE_