Auto Collector - Laguna Hills, United States - Strike Acceptance

Description

Job description
Awesome Opportunity Alert* for an awesome 50 + collector within the auto finance industry (must have auto collections experience)

• Great culture, great company and not a call center environment.
• Monthly bonus potential dependent on the work you put in and the results you drive.
• Hybrid remote schedule. Free lunch/snacks.

What You're Doing

• We're sure you know the drill because you're an experienced auto collector, but just to be clear you are collecting on delinquent auto and power sport loan's anywhere from 50+ days past due. We are small but mighty, so we need someone that's flexible and able to jump in and help where needed as well as work a Saturday and late shift here and there.
• You're doing the basics like resolving routine billing inquiries and negotiating payment arrangements to cure delinquent accounts.
• We need someone that has the skills and patience to help educate our customers on account terms and alternate payment programs and methods. We are a service first kind of team.
• Since you are awesome we are sure you will have no problem in meeting or exceeding monthly goals to help assure accounts are current and customers are educated, while still providing a high level of customer service and staying within all FDCPA guidelines.
• Assist other departments and team members as needed, we are a small company so want someone okay with rolling up their sleeves and jumping in to help other departments and team members as needed.

What We're Looking For

• Strong communication & negotiation skills, _
  bilingual English Spanish is preferred_
  

:

• A minimum of 25 years of collections and customer service experience at another autofinance company with a track record of success
• Ability to multitask and proven track record of working independently.
• Selfmotivated and goal oriented.
• Ability to effectively handle difficult client issues.
• Excellent customer service skills with the ability to foster positive relationships with customers and coworkers. We're teamwork people and culture people so looking for teamwork and culture minded people to join us.

What We're Offering

• Business casual small office environment (_so yes you can wear jeans and yes you can wear your Nikes_).
• Opportunities to think outside the box and put your amazing ideas into practice innovation is life at Strike and different is good.
• Opportunities for learning and growth, we want to promote you and we want to teach you.
• The standard stuff that everyone tells you of course; benefits, time off, direct deposit with competitive pay and all that good stuff.
• Free food and cool people, kind of a bonus we know.
• Plus, the big reasons listed at the top of this job description
• Other stuff you're interested in that's cool? Tell us and we'll check it out, that's how we roll. _
  #CHECKOUTSTRIKE_

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Collector, Mid Stage Collections, Auto Finance - just a few key words

EEO Statement:

• Strike Acceptance is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualification, experience, ability, and job performance._

Pay:
$ $25.00 per hour


Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• Hybrid work

Experience:

- auto collections: 1 year (required)


Language:

• Spanish (preferred)

Ability to Commute:

• Laguna Hills, CA required)

Ability to Relocate:

• Laguna Hills, CA 92653: Relocate before starting work (required)

Work Location:
Hybrid remote in Laguna Hills, CA 92653