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    Medical Receptionist - Orlando, United States - OnSpot-FL LLC

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    Job Description

    Job Description
    OnSpot Dermatology is looking to add an experienced Full-Time Medical Receptionist/Call Center Representative who will work closely with our patients to create a medical experience like no other

    We are looking for a new team member who is positive, energetic, enjoys patient interaction and exhibits the following responsibilities/qualifications below:


    Responsibilities:

    • Greet patients with a smile and upon their arrival to their appointment
    • Check patients in & out
    • Obtain and enter accurate demographic information
    • Gather and input correct and accurate insurance information for each patient
    • Process patient payments (co-pays, self-pay charges and purchased products)
    • Facilitates the patient flow and is aware of delays and capable of communicating with our patients and clinical staff
    • Answer telephone promptly and in a polite and professional manner
    • Respond to voicemails in a timely manner
    • Answer questions and offer specific information about our mobile medical practice
    • Schedule or reschedule appointments for new patients and established patients in person and over the telephone
    • Ensure our patients are receiving patient care like no other

    Qualifications:

    • Minimum one year of experience in a medical office environment
    • Minimum one year front desk dermatology experience
    • Experience scheduling patients
    • Excellent verbal and written communication skills in a customer service environment
    • Proficient in use of computers and software programs
    • Ability to handle confidential and sensitive information
    • Must be detailed oriented and able to handle multi-tasks
    • Outgoing personality, able to interact and communicate with patients daily
    • Energetic phone presence

    Job Type:
    Part Time


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