Medical Receptionist - Lake Mary, United States - Burgundy Prime
3 weeks ago
Description
Overview:
We are seeking a detail-oriented and organized individual to join our team as a Medical Receptionist.
As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and ensuring smooth operations in our medical office.
Duties:
- Greet and checkin patients, verifying their personal and insurance information
- Schedule appointments and manage the appointment calendar using eClinicalWorks
- Answer phone calls and respond to inquiries or direct calls to the appropriate staff member
- Collect copays and payments, ensuring accurate documentation
- Maintain patient records and update medical information as necessary
- Assist with medical administrative support tasks such as filing, faxing, and scanning documents
- Coordinate referrals to other healthcare providers or specialists
- Follow HIPAA guidelines to ensure patient privacy and confidentiality
Requirements:
- Previous experience working in a medical or dental office setting is preferred
- Familiarity with medical terminology and procedures is a plus
- Proficiency in using electronic health record (EHR) systems such as eClinicalWorks
- Strong administrative skills with attention to detail and accuracy
- Excellent communication and interpersonal skills to interact with patients, staff, and healthcare professionals
- Ability to multitask in a fastpaced environment while maintaining professionalism and composure
- Knowledge of emergency room (ER) procedures is an asset
Please Note:
This is work from office position
Pay:
$ $20.00 per hour
Ability to Commute:
- Lake Mary, FL required)
Work Location:
In person
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