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    Shift Leader - Tucson, United States - Bruegger's Bagels

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    Full time
    Description

    We are looking for a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager.

    To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top shift leader should be able to ensure smooth and efficient workflows.

    Responsibilities:

    • Supervising employees, assigning duties, and creating a shift schedule.
    • Monitoring team performance and ensuring duties are performed efficiently.
    • Reporting any issues that arise during the shift to management.
    • Managing employee requests and transgressions.
    • Ensuring compliance with company policies, health, and safety standards.
    • Coaching team members and training new staff.
    • Opening and closing registers, accounting for the daily intake, and preparing cash deposits.
    • Handling customer issues and employee disputes.

    Requirements:

    • High school diploma/GED.
    • Previous experience as a Shift Leader or in a similar role in retail.
    • Experience creating shift schedules.
    • Excellent communication and interpersonal skills.
    • Strong leadership and organizational skills.
    • Confident problem-solver.
    • Team player.

    Benefits/Perks:

    • Flexible schedules
    • Competitive pay

    Neighborhood bakery
    Menu offering fresh baked bagels, cream cheese, coffee, breakfast and lunch sandwiches.
    Morning business with stores closed by 4pm.


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