- Primary point of contact and build long-term relationships with customers
- Close warm leads that are provided to you and maintain the account (you are not a hunter)
- Help customers through email, phone, online presentations, screen-share and in person meetings
- Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Forecast and track key account metrics
- Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
- Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
- Monitor and analyze customer's usage of our product
- Liaison between the customer and internal teams
- Travel up to 40% required
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Solid experience with CRM software (e.g. HubSpot) and MS Office (particularly MS Excel)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- BA/BS degree in Business Administration, Sales or relevant field
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Client Executive - Atlanta, United States - Stashlete, Inc.
Description
Job Description
Job DescriptionWe are seeking a Client Executive to join our team Built for those who dare to make a difference, Stashlete is a champion of change. With just a few clicks, you can support emerging athletes, groundbreaking political campaigns, and community-based sports teams. Our platform is a beacon of inclusivity, ensuring that every cause, regardless of size, has the opportunity to shine and thrive.
** This is a tech startup. If you are not comfortable in a startup environment, this role is not for you.**
Responsibilities:
Qualifications: