Zendesk Administrator - Cambridge

Peak Support is seeking a CX Tools Administrator (Zendesk, Intercom, Gorgias, Gladly) with a strong background in the BPO or call center industry to join our growing team. · ...

The world of customer experience isn't just evolving—it's being revolutionized. · We don't watch the future unfold. We build it. · As the architects of the AI-powered Resolution Platform, · we're resetting the standard for what customer service—and customer success—can mean on a ...

+The world of customer experience isn't just evolving—it's being revolutionized at Zendesk where we build AI-powered Resolution Platform resetting standard for customer service. · +Accelerate Business Value Realization: Dedicated to helping Zendesk customers quickly realize busin ...

The IT Client Support Specialist is responsible for providing effective Tier 2 frontline client support and deskside assistance for client faculty and staff using available technical tools. · The position will be based at one of the main campuses. · ...

The IT Client Support Specialist is responsible for providing effective Tier 2 frontline client support and deskside assistance for client faculty and staff using available technical tools, · providing effective Tier 2 frontline client support · ...

+Job summary · The IT Client Support Specialist is responsible for providing effective Tier 2 frontline client support and deskside assistance for client faculty and staff using available technical tools..The knowledge and skills that are typically acquired through a High School ...

The IT Client Support Specialist is responsible for providing effective Tier 2 frontline client support and deskside assistance for client faculty and staff using available technical tools. This position will be based at one of the main campuses. · ...

The Principal IT Client Support Specialist is responsible for providing effective Tier 2-3 frontline client support and deskside assistance for Tufts faculty and staff using available technical tools, · The employee will receive a standard rate of partial reimbursement for this e ...

The IT Support Specialist is responsible for providing effective frontline client support and deskside assistance for client faculty and staff using available technical tools. · Minimum 3+ years of IT support experience · ...

The IT Client Support Specialist is responsible for providing effective Tier 2 frontline client support and deskside assistance for client faculty and staff using available technical tools. · ...

Dice is seeking an IT Client Support Specialist for Metasys Technologies. The specialist will provide effective frontline client support and deskside assistance using technical tools. · The position requires strong technical skills in Microsoft Windows & macOS, Microsoft Office S ...

We're looking for someone excited to optimize our Customer Success tech stack, streamline processes, and support data-driven decision-making to enhance customer engagement. · ...

We are seeking a detail-oriented Customer Support Associate to serve as the primary point of contact for our hospital and vendor representative users. This role combines hands-on customer service (via Zendesk ticketing and phone), operational support for our core platform, and qu ...

We are seeking a detail-oriented Customer Support Associate to serve as the primary point of contact for our hospital and vendor representative users. · Manage and resolve customer support tickets in Zendesk, · serving as first point of contact for technical issues, user question ...

We are looking for a strategic Knowledge Architect to transform how our organization captures, structures and deploys information. · This role is not just about writing articles; it is about building the intellectual infrastructure that powers our AI deflection empowers our Suppo ...

The Principal IT Client Support Specialist is responsible for providing effective Tier 2-3 frontline client support and deskside assistance for Tufts faculty and staff using available technical tools, · such as the knowledge base, remote management suite, and a service-management ...

We're on a mission to unlock human performance and healthspan at WHOOP.WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. · We are looking for a strong technical skillset accompanied by an excellent ability to under ...

We're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. · Our Senior Business Systems Analyst will support our Membership Services function by using technica ...

We seek Service Desk Engineer delivering white-glove support to executives staff via hands-on Tier 1/2 service engineering problem-solving automation scripting relentless focus user experience security operational excellence. · We require proficiency Microsoft 365 Windows trouble ...

At WHOOP, we're on a mission to unlock human performance and healthspan. We empower members to perform at a higher level through a deeper understanding of their bodies and daily lives. · ...