Customer Support Associate - Boston
1 month ago

Job summary
We are seeking a detail-oriented Customer Support Associate to serve as the primary point of contact for our hospital and vendor representative users. This role combines hands-on customer service (via Zendesk ticketing and phone), operational support for our core platform, and quality assurance for our new Billing Verification product.Benefits
* Flexible remote work environment with part-time schedule* Opportunity to grow with a fast-scaling startup* Work directly with hospital systems and contribute to product development*, Collaborative team culture focused on continuous improvement*Job description
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