- Assist in developing, coordinating and conducting one-on-one training of retail staff on bank applications, products and/ or procedures for Client Experience Bankers and Client Experience Officers.
- Support and assist to Retail Associates with new account openings, problem resolution, and research as needed.
- Critical role of audit and review of various Quality Control reports as assigned by SVP Director of Client Support. This includes but not limited to Document Exceptions, Account Ownerships, Debit Card Audits, Rate Exceptions, Operational Reports, Safe Deposit Boxes, Teller Outages, Etc.
- Develop and maintain a strong working knowledge of all relevant Bank products and services. Assist in product enhancements, recommendations or changes as assigned by SVP Director of Client Support.
- Collaborate with Quality Control and/or BSA to assist in the resolution and remediation of any new account exceptions and trends, CTRs, and possible fraud risk, etc.
- Critical Role in assisting in the daily servicing role of our clients. This includes, but not limited to support calls, tickets, Horizon XE, EFT, Mobile Banking deposits, ATM deposit verification, Branch Cash Orders, etc.
- Critical role of audit and review of various Quality Control reports as assigned by SVP Director of Client Support. This includes but not limited to Document Exceptions, Account Ownerships, Debit Card Audits, Rate Exceptions, Operational Reports, Safe Deposit Boxes, Teller Outages, Etc.
- Assist in creating and maintaining training manuals and aids, documentation, policies, procedures and recurring education requirements for retail staff.
- Manage, coordinate and supervise the operational reviews of all offices in each market.
- Assist in creating and maintaining training manuals and aids, documentation, policies, procedures and recurring education requirements for retail staff.
- Manage, coordinate and supervise the operational reviews of all offices in each market.
- Perform, review and update various GL outages, ATM Cash Suspense, ATM Diebold information, ATM transactions.
- Complete other duties as assigned.
- This position requires completion of a Bachelor's degree or a minimum of an Associate of Arts degree with equivalent experience.
- Minimum five-year prior retail banking experience preferred
- Excellent interpersonal, communication, organization and attention to detail required.
- Expert knowledge of Word, PowerPoint and Excel desired.
- Excellent administrative, time management, data management and communication skills.
- Requires adaptability and dependability.
- Ability to self-direct and make decisions based on policy and procedures
- Ability to self-direct and make decisions based on policy and procedures
- Ability to work independently in a time sensitive environment, prioritize and organize workload, multi-task, adapt quickly to change, manage time and resources to ensure work is completed efficiently and within established time frames.
- Working conditions are normal for an office environment which includes sitting, standing and working on computers for extended periods of time.
- Work may occasionally require evening work with very limited travel, if any.
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Sales Support Specialist
2 weeks ago
Sapphire Solutions Greenville, United StatesOur packaging is in demand. Our thinking and actions are characterized by innovation, quality awareness, and problem-solving focus. This has made us a leading company in the field of corrugated cardboard packaging and we operate throughout Europe. · To strengthen our team at the ...
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IT Support Specialist
2 weeks ago
Paxton Access Greenville, United StatesAt the heart of Paxton, we are innovators, we look for ways of harnessing new technology to provide better solutions for our customers. We're a global brand with nearly 40 years of experience, our team of over 400 employees is spread around the world. · We pride ourselves on crea ...
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IT Support Specialist
3 weeks ago
Paxton Access Greenville, United StatesAt the heart of Paxton, we are innovators, we look for ways of harnessing new technology to provide better solutions for our customers. We're a global brand with nearly 40 years of experience, our team of over 400 employees is spread around the world. · We pride ourselves on cre ...
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IT Support Specialist
2 weeks ago
Paxton Access Greenville, United StatesAt the heart of Paxton, we are innovators, we look for ways of harnessing new technology to provide better solutions for our customers. We're a global brand with nearly 40 years of experience, our team of over 400 employees is spread around the world. · We pride ourselves on cre ...
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IT Support Specialist
3 days ago
Paxton Access Greenville, United StatesJob Description · Job DescriptionAt the heart of Paxton, we are innovators, we look for ways of harnessing new technology to provide better solutions for our customers. We're a global brand with nearly 40 years of experience, our team of over 400 employees is spread around the wo ...
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IT Support Specialist
1 week ago
Paxton Access Greenville, United StatesAt the heart of Paxton, we are innovators, we look for ways of harnessing new technology to provide better solutions for our customers. We're a global brand with nearly 40 years of experience, our team of over 400 employees is spread around the world. · We pride ourselves on cre ...
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IT Support Specialist
3 days ago
Caesars Entertainment Greenville, United StatesJob Description · ESSENTIAL DUTIES AND RESPONSIBILITIES: Performs related duties and special projects as assigned. · Plan, implement and direct some departmental procedures for the department for the accomplishment of the business objectives. · Review department reports and addre ...
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Apex Ventures Berea, SC, United States Freelance**Join us in ensuring the digital future of our country together.** As the IT system house of the Bundeswehr and IT service provider for the federal government, we offer comprehensive IT services from a single source. With over 6,500 employees, we are one of the top ten IT servic ...
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IT Field Support Specialist
2 weeks ago
Auro Hotels Greenville, United StatesThe IT Field Support Specialist will be working with colleagues (of various levels of IT knowledge) to resolve Hardware, Software, and Networking concerns, showing problem-solving abilities related to system configurations/settings while working within security standards and safe ...
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Client Support Specialist
2 weeks ago
Safe Harbor Greenville, United StatesTitle: Full-time Client Support Specialist (Greenville) · Reports To: Client Support Specialist Manager · Summary: This employee provides direct services for victims of domestic violence and their children. This includes operation and control of electronic security and fire ala ...
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Technical Support Specialist
3 days ago
firstPRO 360 Greenville, United StatesJob Description · Job DescriptionHighly profitable and stable company has an immediate need for an IT Support Specialist for a mostly remote role in the Metro Greenville Area. In this role, you will be the sole IT resource . General duties include handling hw/sw support for users ...
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Specialist Assistant for Supply Chain Support
2 weeks ago
Skyline Enterprises Mauldin, United StatesLocation: 01683 Nossen, 01139 Dresden, 04109 Leipzig, 09111 Chemnitz | Contract type: Full-time, permanent | Job ID: 835867 · PENNY is part of the REWE Group and employs over employees in around 2,140 stores, 10 logistics locations and the headquarters. In the PENNY team, we are ...
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Clinical Support Specialist
1 week ago
New Horizon Family Health Services Greenville, United StatesJob Description: · New Horizon Family Health Services (NHFHS) is a Federally Qualified Health Center (FQHC) that has been improving the health of the communities we serve since 1992. We offer quality health care for anyone needing a family doctor and medical home. Our years of e ...
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Client Support Specialist
3 days ago
Safe Harbor Greenville, United StatesJob Description · Job DescriptionSalary: $16.35/HR · Title: Full-time Client Support Specialist (Greenville) · Reports To: Client Support Specialist Manager · Summary: This employee provides direct services for victims of domestic violence and their children. This includes opera ...
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Business Support Specialist
3 weeks ago
Black & Veatch Greenville, United States**Business Support Specialist - Water Infrastructure Projects - Water Infrastructure Projects - NC** · Date: Apr 4, 2024 · Location: · Charlotte, TX, US Cary, NC, US Durham, NC, US Greenville, SC, US · Company: Black & Veatch Family of Companies · **Together, we own our comp ...
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Clinical Support Specialist
2 weeks ago
New Horizon Family Health Services Greenville, United StatesJob Description · New Horizon Family Health Services (NHFHS) is a Federally Qualified Health Center (FQHC) that has been improving the health of the communities we serve since 1992. We offer quality health care for anyone needing a family doctor and medical home. Our years of ex ...
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Sales Support Specialist
2 weeks ago
First Citizens Bank Greenville, United StatesOverview: · First Citizens Bank has an opportunity for a Sales Support Specialist (Commercial Lending Assistant). We are hiring banking professionals who have had proven success in their past careers, are self-motivated, and possess strong relationship building skills. This role ...
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Sales Support Specialist
1 week ago
Valley Cooperative Association Greenville, United StatesValley Baker's Supply (VBS) provides high-quality baking ingredients and supplies, dedicated to supporting the success of bakeries and food service establishments. We are committed to delivering exceptional customer service and fostering a collaborative work environment where eve ...
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Office Support Specialist
1 week ago
Southern First Bancshares Greenville, United StatesESSENTIAL RESPONSIBILITIES · * Assist in developing, coordinating and conducting one-on-one training of retail staff on bank applications, products and/ or procedures for Client Experience Bankers and Client Experience Officers. · * Support and assist to Retail Associates with ne ...
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Clinical Support Specialist
2 weeks ago
New Horizon Family Health Services Greenville, United States Part timeJob DescriptionNew Horizon Family Health Services (NHFHS) is a Federally Qualified Health Center (FQHC) that has been improving the health of the communities we serve since 1992. We offer quality health care for anyone needing a family doctor and medical home. Our years of experi ...
Office Support Specialist - Greenville, United States - Southern First Bancshares
Description
ESSENTIAL RESPONSIBILITIES
ADDITIONAL RESPONSIBILITIES OR DETAILS
ESSENTIAL SKILLS, EDUCATION AND EXPERIENCE
WORK CONDITIONS
This document does not represent an expressed or implied contract of employment nor does it alter your at-will employment, and the Company reserves the right to change this job description and/or assign tasks for the associate to perform, as the Company may deem appropriate.
Office Support Specialist professionals in Greenville
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Daniel Williams
Aspiring Professional Sales Representative