Jobs
>
Oakland

    Senior Systems Engineer, Salesforce - Oakland, United States - SiriusXM

    SiriusXM
    SiriusXM Oakland, United States

    3 weeks ago

    Default job background
    Description

    Responsibilities:

    Who We Are:

    SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.

    This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXMs vision to life every day.

    SiriusXM is the leading audio entertainment company in North America, and the premier programmer and platform for subscription and digital advertising-supported audio products. SiriusXMs platforms collectively reach approximately 150 million listeners, the largest digital audio audience across paid and free tiers in North America, and deliver music, sports, talk, news, comedy, entertainment and podcasts. Pandora, a subsidiary of SiriusXM, is the largest ad-supported audio entertainment streaming service in the U.S. SiriusXM's subsidiaries Simplecast and AdsWizz make it a leader in podcast hosting, production, distribution, analytics and monetization. The Companys advertising sales organization, which operates as SiriusXM Media, leverages its scale, cross-platform sales organization and ad tech capabilities to deliver results for audio creators and advertisers. SiriusXM, through SiriusXM Canada Holdings, Inc., also offers satellite radio and audio entertainment in Canada. In addition to its audio entertainment businesses, SiriusXM offers connected vehicle services to automakers.

    How youll make an impact:

    As a Senior Salesforce Systems Engineer on our Customer Experience team, you will be responsible for the implementation, management, and enhancement of our Salesforce Service Cloud instance. You will collaborate with business stakeholders, engineering, and product teams to design and develop key features and functionality of the platform as well as the broader contact center infrastructure. Your technical expertise will be pivotal in driving innovation and efficiency within our Customer Service ecosystem. You will build integrations to other internal systems and services, including contact center, identity, commerce, and data platforms for a seamless, omnichannel experience.

    What youll do:

    • Collaborate with a team of world-class team of Salesforce developers and administrators, as well as cross-functional teams to understand business requirements and translate them into scalable Salesforce Service Cloud solutions
    • Drive the end-to-end development and maintenance of Salesforce Service Cloud, including configuration, enhancement, and integrations with internal services and APIs
    • Follow CI/CD best practices and tools to streamline the deployment process
    • Design and develop solutions that leverage omnichannel contact center tools like AWS Connect for enhanced customer engagement and support
    • Implement generative AI technologies and chatbot solutions to optimize customer interactions
    • Utilize your knowledge of the Salesforce ecosystem, including Data Cloud and Marketing Cloud, to enhance our implementation
    • Stay updated on the latest Salesforce releases, features, and industry trends related to contact center technologies, and recommend innovative solutions to enhance customer service capabilities

    What youll need:

    • Bachelor's degree in Computer Science, Engineering, or related field
    • 5-8+ years of experience in Salesforce platform development and administration, with a focus on Service Cloud implementations
    • Salesforce Certified Platform Developer, Salesforce Certified Administrator, or Salesforce Certified Architect preferred
    • Strong proficiency in Salesforce configuration and customization, including development languages such as Apex and JavaScript, Visualforce, Lightning Components, and other UI frameworks (e.g., Angular, React)
    • Experience with integrations to internal services and APIs
    • Strong understanding of CI/CD principles and experience with related tools (e.g., GitHub Actions, Copado)
    • Experience with agile project management processes and tooling (Atlassian, etc.)
    • Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels
    • Must have legal right to work in the U.S.

    At SiriusXM, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the base salary for this position to be in the range of $114,000 - $166,050 and will depend on your skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short-term and long-term incentives. We encourage all interested candidates to apply.

    Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.

    The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.

    #LI-BD1

  • Everlaw

    Sr. Salesforce Engineer

    3 weeks ago

    Everlaw Oakland, United States

    Everlaw is looking for a Sr. Salesforce Engineer to join our Enterprise Technology team. The Enterprise Technology Team is a brand new team at Everlaw (a start-up within a start-up) whose mission is to create an integrated suite of enterprise systems and technologies that drives ...

  • Talent Software Services

    Salesforce Engineer

    2 weeks ago

    Talent Software Services San Francisco, United States

    Salesforce Engineer · Job Summary: Talent Software Services is in search of a Salesforce Engineer for a contract position that can be worked 100% remotely. The opportunity will be seven months with a strong chance for a long-term extension. · Primary Responsibilities/Accountabili ...

  • chief

    Senior Salesforce Engineer

    2 weeks ago

    chief San Francisco, United States

    About Chief · Chief is on a mission to change the face of leadership. Launched in 2019, Chief provides senior executive women with a vetted community of peers, a trusted support system, and business critical insights to strengthen their leadership and magnify their influence. We ...

  • Petadata

    Salesforce QA Engineer

    1 week ago

    Petadata San Francisco, United States

    Position: Salesforce QA Engineer · Experience: 12+ years · Location: San Francisco, CA / Dallas, TX / New York, NY · Work Type: Fulltime · Company Overview Petadata, Inc. is a leading technology solutions provider, specializing in implementation and customization for the est ...

  • The State Bar of California

    Principal Salesforce Engineer

    3 weeks ago

    The State Bar of California San Francisco, United States Full time

    Office of Information Technology · Annual Salary Range: $120,729 - $160,952 · FLSA Exempt / Non-Represented · This position allows for up to four days of remote work per week. · The Office of Information Technology seeks a Principal Salesforce Engineer in our Los Angeles or San F ...

  • Cloudflare Inc

    Salesforce QA Engineer

    2 weeks ago

    Cloudflare Inc San Francisco, United States

    At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflar ...

  • Insight Global

    Salesforce QA Engineer

    1 week ago

    Insight Global San Francisco, United States

    Test MuleSoft API and platform for a branch of the U.S. Armed Forces. Must be able to do hands on development if needed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal ...

  • Insight Global

    Salesforce QA Engineer

    1 week ago

    Insight Global San Francisco, United States

    Test MuleSoft API and platform for a branch of the U.S. Armed Forces. Must be able to do hands on development if needed. · We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an e ...

  • Skydio

    Senior Salesforce Engineer

    2 weeks ago

    Skydio San Mateo, United States

    Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial transportation. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, an ...

  • Fastly

    Senior Salesforce CPQ Engineer

    2 weeks ago

    Fastly San Francisco, United States

    Fastly helps people stay better connected with the things they love. Fastly's edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers' applications as close to their end-users as ...

  • Databricks

    Senior Salesforce Engineer

    2 weeks ago

    Databricks Mountain View, United States

    GAQ125R58 · Location : Mountain View or San Francisco, CA · At Databricks Information Technology, we are a product led organization transforming the way we work from how easy it is to use our IT services to the applications we develop that help us scale seamlessly in face of inc ...

  • Skydio

    Senior Salesforce Engineer

    3 weeks ago

    Skydio San Mateo, CA, United States

    Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial transportation. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, an ...

  • General Motors

    Salesforce Software Engineer

    3 weeks ago

    General Motors Palo Alto, CA, United States

    Salesforce Software Engineer - Global Leads page is loaded Salesforce Software Engineer - Global Leads · Apply remote type Hybrid locations Austin, Texas, United States of America Palo Alto, California, United States of America time type Full time posted on Posted 2 Days Ago job ...

  • Databricks

    Senior Salesforce Engineer

    2 weeks ago

    Databricks Mountain View, United States

    GAQ125R58 · Location : Mountain View or San Francisco, CA · At Databricks Information Technology, we are a product led organization transforming the way we work from how easy it is to use our IT services to the applications we develop that help us scale seamlessly in face of in ...

  • AECOM

    Construction Management

    3 weeks ago

    AECOM Oakland, United States

    **Company Description** Work with Us. Change the World.** · At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world' ...

  • Databricks

    Senior Salesforce Engineer

    3 weeks ago

    Databricks Mountain View, United States

    GAQ125R58 · Location : Mountain View or San Francisco, CA · At Databricks Information Technology, we are a product led organization transforming the way we work from how easy it is to use our IT services to the applications we develop that help us scale seamlessly in face of incr ...

  • Ava Community Energy

    Salesforce Developer

    4 days ago

    Ava Community Energy Oakland, United States

    About Ava Community Energy · Ava Community Energy, formerly East Bay Community Energy, is the Community Choice energy service provider for customer accounts across Alameda County and the City of Tracy. Ava's charter is to provide its customers with low carbon, cost-effective elec ...

  • PG&E Corporation

    Expert Ev Customer Advisor

    1 week ago

    PG&E Corporation Oakland, United States

    Requisition ID # 157617 · **Job Category**: Customer Support / Operations · **Job Level**: Individual Contributor · **Business Unit**: Engineering, Planning & Strategy · **Work Type**: Hybrid · **Job Location**: Oakland · Department Overview · The Clean Energy Transportation (CET ...

  • Nisum

    Salesforce Marketing Cloud Senior Engineer

    2 weeks ago

    Nisum San Francisco, California, United States Full time

    What You'll DoCustomization of Salesforce Marketing Cloud (SFMC) solutions with REST API, AmpScript, Javascript, and SQL development, including Cloudpage and email template development · Web sitemap and SDK development to support capturing customer engagements in Interaction Stud ...

  • Wärtsilä

    Marketing Director, Es&o Marketing

    4 days ago

    Wärtsilä Emeryville, United States

    **Marketing Director, ES&O Marketing**: · Wärtsilä Energy Storage & Optimization (ES&O) is the leading global energy storage optimizer. Our mission is to deliver integrated energy solutions that build a resilient, intelligent, and flexible energy infrastructure - unlocking the wa ...