Catering Sales Manager - Richardson - MCR Hotels

    MCR Hotels
    MCR Hotels Richardson

    3 days ago

    Description

    Catering Sales Manager

    The Catering Sales Manager is accountable for proactively soliciting and handling catering sales opportunities ensuring business is turned over properly and in a timely fashion for service delivery conducting day-to-day activities related to catering sales with a focus on building long-term value-based customer relationships that enable achievement of sales objectives.

    • Collaborate with the operations team to develop and implement cutting-edge comprehensive plans for groups and events overseeing the events efforts for the hotel leading by example mentoring team members to effectively implement smart strategies nurturing and growing client relationships through upselling proactive customer service once contracts have been signed handed over to the events team planning organizing managing all aspects of events group meetings from conception completion including menu room set planning audio visual logistics equipment rentals tastings menus themes walkthroughs participation on the floor during event service invoicing follow-up ensuring MCR Events SOPS are followed completed accurately maintaining accurate organized up-to-date file management system meeting clients colleagues needs utilizing Delphi trace daily activities correspondence promptly identify act on business opportunities constant pursuit knowledge market trends competition customers communicate accurately verbally written form guests associates directions instructions information answer questions provide service required continuously improve customer service integrating obtained feedback action plans negotiate clients banquets meetings functions arrangements suggesting menus bar setup room arrangements policy procedure inform departments writing necessary assure success function understand impact Banquet operations overall success hotel.

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