Full Time Head Teller - Camarillo, United States - Citi

Citi

Verified Company

Camarillo, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Full time

Description

The Head Teller is an entry-level position responsible for executing day-to-day banking activities, including the delivery of client-facing services and processing transactions, in coordination with the Customer Service function.

The overall objective is to utilize banking knowledge to provide high quality customer service and to help the branch generate revenue by delivering optimal solutions.

Responsibilities:

Execute daily, weekly and monthly operational tasks, inspections and correspondence with virtual branch support
Lead and mentor tellers through assigning work and providing technical guidance when needed
Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service
Perform efficient and accurate banking transactions including, managing cash supply for the branch, processing incoming/outgoing cash deposits, and maintaining branch vault cash
Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of customer and bank assets
Ensure all client needs are met and effectively manage any client issues/concerns, escalating as needed
Maintain working knowledge of client accounts as well as new and existing products and services offered
Fulfilling the clients' necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.

Qualifications:

1 year relevant experience
Demonstrated sales and customer service experience
Money handling experience
Demonstrated leadership skills
Effective problem solving and communication skills
Ability to work well in a team oriented environment

Education:

High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Customer Service

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Job Family:

Branch Service

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Time Type:

Full time

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Primary Location:

Camarillo California United States
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Primary Location Full Time Salary Range:
$42, $55,190.00

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Anticipated Posting Close Date:

May 14, 202- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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EEO is the Law" poster. View the
EEO is the Law Supplement.

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EEO Policy Statement.

View the **Pay Transparency Posting