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    Customer Service Representative - Denver, United States - TEKsystems

    TEKsystems
    TEKsystems Denver, United States

    2 weeks ago

    TEKsystems background
    Contract
    Description

    Will be 100% remote and equipment provided Must be able to work PST hours

    A Clothing company is hiring multiple 100% Remote Customer Service Representatives for a great opportunity

    Responsibilities:

  • Respond to customer inquiries via phone, chat, and email in a timely manner
  • Navigate through multiple computer software systems to address order and product information specific to customer inquiries
  • Proactively reach out to customers with order and product updates
  • Provide sizing assistance and product recommendations to customers
  • Continuous learning and sharing ofproduct knowledge with customers
  • Support retail branch operations with customer updates
  • Contribute to a productive, friendly, and positive work environment
  • Meet goals and objectives for the customer service representative

    • Qualifications:

  • High School diploma or GED is required
  • Office or Call Center environment experience
  • Proficient in Office 365 for PC, and Microsoft programs (Word, Excel, PowerPoint, Outlook, Teams)
  • Tech savvy, Zendesk and Shopify experience a plus
  • Excellent oral + written communication skills, including customer de-escalation
  • Bi-lingual (Spanish-speaking) a plus

    • **If Interested:

    Please apply to the job application

    About TEKsystems:

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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